Troubleshoot Your Wyze Camera: Tips to Fix When It Won’t Turn On

Are you frustrated that your Wyze camera won’t turn on? It can be an irritating experience, especially when you rely on your camera for security or to keep an eye on your home. Several factors can be behind this issue, and in this blog, we’ll explore possible reasons why your Wyze camera won’t turn on and the steps you can take to resolve the problem. Think of it as a troubleshooting guide that can help you get your Wyze camera up and running in no time.

Don’t let a simple glitch get in the way of protecting your home – let’s find out what could be the issue!

Check power connection

If your Wyze camera won’t turn on, the first thing to check is the power connection. Make sure that the camera is plugged in securely and that the outlet is functioning properly. Try plugging the camera into a different outlet to see if that helps.

If the camera still won’t turn on, try resetting it. To do this, unplug the camera and wait 10 seconds before plugging it back in. If none of these steps work, it’s possible that there is a hardware issue with the camera and you may need to contact customer support.

Remember, ensuring a proper power connection is crucial for your Wyze camera to function properly.

Inspect power cable

When it comes to troubleshooting your electronic device, the first thing you should do is check the power connection. Before assuming your device is malfunctioning, start by checking the power cable. Inspect the entire cable for any visible signs of damage such as frays, cuts, or exposed wires.

Any damages to the cable can compromise the power connection and cause your device to malfunction. If there are no damages visible, ensure that the cable is correctly plugged into the device. Sometimes cable can become loose resulting in a weak power connection.

If you notice the cable is not plugged firmly into the device, simply unplug it and then plug it back in with a firm hand. This should provide a stronger connection and ensure that your device is receiving the power it needs. Properly ensuring the power connection is the first step you should take to troubleshoot your device, and this quick inspection can save you plenty of time and money if it was indeed the cause of the issue.

wyze camera won't turn on

Check outlet

Checking the power connection before using any electrical appliance is always a good idea. When you plug in an appliance and it doesn’t turn on, the first thing you should check is the outlet. Make sure it’s not loose or damaged in any way.

If the outlet seems fine, try plugging in a different appliance to see if it’s working properly. If another appliance works, then the problem is likely with the appliance you’re trying to use. However, if another appliance doesn’t work, then the issue is likely with the outlet or circuit.

It’s always best to have a professional electrician come to inspect any suspected electrical issues. By checking the outlet before using an appliance, you can prevent potential damage to the appliance from power surges or other electrical issues. Stay safe and always check your power connection before use.

Reset camera

If you’re experiencing trouble getting your Wyze camera to turn on, don’t fret – there’s a solution! Resetting the camera can often do the trick. To start, unplug the camera from its power source. Then, with a paperclip or other small, sharp object, press and hold the “Setup” button on the back of the camera.

While holding the button down, plug the camera back in and continue holding the button for approximately 10-15 seconds. Release the button and wait for the camera to reset and restart itself. If the camera still doesn’t turn on, try repeating these steps or reaching out to Wyze customer support for further assistance.

Don’t give up yet – often, a simple reset can solve many technical difficulties, including a Wyze camera that won’t turn on.

Unplug and replug

Unplugging and replugging your camera can often be an easy and effective way to reset it if you’re experiencing any technical issues. This simple act of disconnecting and reconnecting the power source can help your camera restart and clear any glitches that might be causing problems. It’s always best to try this solution first before attempting any more complicated troubleshooting methods that could potentially cause further issues.

Next time you’re struggling with your camera, remember to give it a chance to unplug and replug before you give up hope!

Press and hold reset button

Resetting your camera might be necessary when it stops working properly or needs to be set up again. Pressing and holding the reset button can help you restore your camera to its default settings, erasing any changes you’ve made in the past. The reset button is usually located on the back or bottom of the camera, and you might need a pin or other thin object to press it.

Once you press it, you’ll need to hold it down for a few seconds until you see your camera’s LED light turn on or flash. This indicates that the reset process has started. Keep holding the button until the LED light turns off, and then release it.

Your camera should reboot and reset all its settings to their factory defaults. Remember that resetting your camera might erase any saved pictures, so make sure to back them up before resetting if possible. Overall, pressing and holding the reset button is a straightforward way of restoring your camera, and it doesn’t require any specific technical skills.

Try a hard reset

Are you experiencing technical difficulties with your camera? Have you tried a hard reset? Resetting your camera can often solve any problems you may be experiencing, such as freezing or malfunctioning. To do a hard reset, first remove the battery from your camera and wait a few minutes. Then, reinsert the battery and turn your camera on.

This process will reset your camera’s firmware and settings, allowing it to function properly. It’s essential to note that a hard reset could erase any saved settings and images, so make sure to back up your data beforehand. This simple solution may save you time and money compared to bringing your camera in for repairs.

Contact Wyze support

If your Wyze camera won’t turn on, it can be frustrating and worrisome. But before you panic, try a few troubleshooting steps. Check if the power cord is plugged in securely or try using a different power outlet.

If that doesn’t work, try resetting the camera by holding down the setup button for 20 seconds until the LED turns solid yellow and then release. If the LED turns blue, it means the camera has successfully reset. But if none of these steps work, don’t worry.

Simply contact Wyze support for further assistance. They have a team of technicians who are available to help you resolve any issues with your camera. They can assist you with any problems related to power, connectivity, firmware, and more.

You can contact Wyze support through their website or email them directly. Just be sure to include all the necessary details regarding your camera and the issue you’re experiencing. With their help, you can get your Wyze camera back up and running in no time.

Submit a ticket

If you need assistance with your Wyze products, submitting a ticket is a great option to contact their support team. It’s a quick and easy process that can be done directly on their website. By providing a detailed description of your issue, you’ll allow the support team to better understand the problem and offer a resolution.

During the submission process, you can also attach any relevant photos or videos that may aid in solving the issue. Once the ticket is submitted, you’ll receive a confirmation email that includes a ticket number. This number can be used to track the progress of your ticket and communicate with the support team.

Overall, using the submit a ticket feature is an efficient and effective way to contact Wyze support and get assistance with any issues you may be experiencing.

Call customer support

If you’re having any issues with your Wyze device, customer support is just a phone call away. You can contact Wyze support by dialing their helpline number, and a friendly representative will answer your call to help you troubleshoot your device. They’re available every day, so you don’t have to worry about waiting for business hours to get help.

Wyze support representatives have extensive knowledge about their products, and they’re well-trained to assist you with any questions or concerns you may have. Additionally, you can reach out to Wyze support via email or online chat. Don’t hesitate to contact them if you’re experiencing any issues; they’re there to help you get the most out of your Wyze device.

Prevent future problems

If you’re experiencing issues with your Wyze camera not turning on, there are a few steps you can take to prevent this problem in the future. Start by checking the power source for your camera. Ensure the power outlet is functioning properly or replace the batteries if your camera is battery-powered.

It’s also essential to double-check the power cable’s connection to the camera and make sure there are no issues with the cable. Additionally, make sure the camera’s firmware is up-to-date, as outdated firmware can cause performance issues. Finally, ensure that your camera is installed according to the instructions provided by Wyze.

With these preventive measures, you can easily avoid running into a “Wyze camera won’t turn on” issue in the future.


In conclusion, the reason why your wyze camera won’t turn on might be that it’s taking a well-deserved nap after tirelessly watching over your home or office. Or, it could just be a simple technical glitch that can be easily fixed with a bit of troubleshooting. Either way, don’t worry and stay calm – even the best of us need a break every once in a while!”


What could be the reasons why my Wyze camera won’t turn on?
There could be several reasons why your Wyze camera won’t turn on, including a drained battery, faulty charging cable, or hardware issues. Check the battery level and charging cable before contacting customer support.

How can I troubleshoot my Wyze camera that won’t turn on?
To troubleshoot your Wyze camera that won’t turn on, try resetting it by unplugging the power cord and plugging it back in. You can also try using a different charging cable or power source to rule out any cable or outlet issues.

What shall I do if my Wyze camera still won’t turn on even after troubleshooting?
If your Wyze camera still won’t turn on even after troubleshooting, contact Wyze customer support for further assistance. They may be able to guide you through some advanced troubleshooting steps or initiate a repair or replacement process.

Can I prevent my Wyze camera from not turning on in the future?
Yes, you can prevent your Wyze camera from not turning on in the future by regularly checking the battery level and ensuring that the charging cable is in good condition. Also, avoid exposing the camera to extreme temperatures or moisture, which can damage the hardware.