Fixing Wyze Error Code 504: Troubleshooting Steps You Need to Know!

Have you ever come across the annoying Wyze error code 504 while trying to access your security camera’s live feed? It can be frustrating to encounter such issues, especially when you’re relying on your Wyze camera for surveillance. But don’t worry, you’re not the only one facing this problem. Error code 504 is a common issue that many Wyze camera users face.

However, it’s essential to understand what the error code means and how to troubleshoot it to restore the functionality of your camera. In this blog, we will guide you through the process of resolving the Wyze error code 504 so that you can get back to monitoring your home or office without any hitches.

What is Wyze error code 504?

Wyze error code 504 is a common error message that occurs on Wyze cameras and security systems. This error code usually appears when the Wyze app fails to connect with the Wyze servers. This can happen due to a poor or unstable internet connection, server downtime, or a gateway error.

To fix the issue, it is recommended to first check your internet connection and router settings. If the problem still persists, try resetting your Wyze camera or logging out and logging back into the Wyze app. If none of these solutions work, it might be a server-side issue that requires Wyze tech support to resolve.

In any case, Wyze error code 504 should not persist for too long, and with a little effort and the right tools, it can be resolved quickly and easily.

Explanation of the error and its possible causes

If you’re an avid Wyze user, you might be familiar with Wyze error code 50 This error usually appears when your Wyze app fails to establish a connection with the server. There are many possible reasons for this error, including an unstable internet connection, server maintenance, or a problem with the Wyze app itself.

Sometimes, the error may also arise due to outdated firmware on your Wyze device. Whatever the cause may be, Wyze error code 504 can be frustrating and prevent you from accessing your device settings and features. However, you can try troubleshooting steps such as restarting your router, clearing cache and data from your Wyze app, or updating your Wyze firmware.

If the issue persists, you can contact Wyze support for further assistance. Keeping your Wyze app and device up-to-date and ensuring a stable internet connection can help prevent Wyze error code 504 from occurring in the future.

wyze error code 504

How to fix Wyze error code 504?

Wyze error code 504 can be a distressing experience for Wyze camera users, but there are ways to fix it. One of the most effective solutions is to restart your camera. This can be done by unplugging it from the power source and then plugging it back in after a few minutes.

Another solution is to reset your camera by pressing and holding the reset button on the back of the camera for about 10 seconds until it restarts. Check your internet connection as well, as the error code may be caused by poor connectivity. If your internet connection is fine, try updating your Wyze app to the latest version.

If none of these solutions resolve the issue, contact Wyze customer support for further assistance. Remember, there’s always a fix to every problem and by following these steps, you can fix Wyze error code 504 and get back to using your camera without any problems.

Detailed steps to resolve the issue

If you’re facing the Wyze error code 504, the good news is that it’s easily fixable. This error usually occurs when the Wyze app fails to establish a connection with the server. To begin with, try refreshing the app or restarting your device.

If that doesn’t work, clear the app cache or data. Still no luck? Perhaps there’s an issue with your Wi-Fi. Check your Wi-Fi connection and try resetting your router.

You could also try switching to mobile data to see if that resolves the issue. If none of these steps work, try resetting your device or uninstalling and reinstalling the app. Remember, every time you encounter an error, it’s an opportunity to learn and grow from the experience.

By following these simple steps, you’ll be able to fix the Wyze error code 504 in no time.

Tips to prevent the error from happening again

If you have encountered the Wyze error code 504, don’t worry, there are ways to fix it and prevent it from happening again in the future. This error code can be frustrating when trying to access your Wyze cam, but it can usually be fixed by simply resetting the device. To do this, unplug the camera from its power source and wait for a few minutes before plugging it back in.

If the error code persists, try resetting your internet connection or restarting your modem. To prevent this error from occurring again, it’s important to make sure that your Wi-Fi connection is strong and stable. Keep your Wyze cam close to the router or consider getting a Wi-Fi range extender.

It’s also a good idea to keep your camera’s firmware up to date by regularly checking for updates and installing them as needed. Finally, avoid overloading your Wi-Fi network by minimizing the number of devices that are connected at the same time and closing unnecessary apps or web pages on your device. By following these simple tips and taking preventative measures, you can enjoy a hassle-free experience using your Wyze camera without any interruption caused by the error code 50

Contact Wyze support for further assistance

If you’re experiencing a Wyze error code 504, it can be frustrating trying to figure out how to fix it. This error typically occurs when there’s an issue with the server that’s hosting the Wyze app. While it’s not something you can fix on your own, the good news is that Wyze customer support is available to help.

They have a team of experts who can help you troubleshoot the issue and get your Wyze app up and running again. Don’t hesitate to reach out to them for assistance. With their help, you can get back to using your cameras and other Wyze devices in no time.

Step-by-step guide to reach their customer service

If you ever encounter any issues with your Wyze products, their customer support team is readily available to help. Here’s a step-by-step guide on how to reach out to their support team. First, head over to the Wyze website and click on the “Support” tab located at the top of the homepage.

From there, you’ll be directed to a new page where you can browse through their support articles and frequently asked questions. If you don’t find what you’re looking for, simply scroll down to the bottom of the page and click on “Submit a request”. This will take you to the Wyze Support page where you can submit a support ticket.

Fill out the form with all the necessary information such as your name, email address, and detailed description of the issue you’re experiencing. You can also attach pictures or videos if needed to help the Wyze support team understand your problem better. Once you’ve submitted your request, you’ll receive an email confirmation with your ticket number.

Keep this number handy as it will be your reference when communicating with the support team. A support agent will get back to you within 1-2 business days depending on the volume of requests they receive. Alternatively, you can also reach out to Wyze’s customer support team via their official social media channels such as Twitter or Facebook.

They usually respond to messages within a few hours, so this is a good option if you need immediate assistance with your Wyze products. In a nutshell, reaching out to Wyze’s customer support team is a straightforward process. Just follow the steps mentioned above and you should be able to get your issues resolved in no time.

Remember to be as detailed as possible when describing your problem and provide any necessary information to help the support team understand your issue better.


Wyze error code 504? More like Wyze-cracking code 504! This error message may seem frustrating, but just think of it as a mini mystery waiting to be solved. Like a detective, you must delve deep into the Wyze world to uncover the culprit causing this error. Perhaps it’s a faulty internet connection or a busy server.

Either way, with a little sleuthing and problem-solving skills, you’ll crack the code and emerge victorious!”

Summary of the troubleshooting process and importance of resolving the error

Wyze support If you’re experiencing technical difficulties with your Wyze device, it’s important to troubleshoot the issue as soon as possible. The troubleshooting process typically involves identifying the problem and exploring potential solutions, such as checking your internet connection or resetting the device. This process can be time-consuming and frustrating, but it’s important to be patient and thorough to ensure that you’re addressing the root cause of the issue.

Resolving the error is essential, as it will allow you to use your device properly and avoid any further inconvenience. If you’ve exhausted all possible solutions and are still experiencing issues, it’s recommended that you contact Wyze support for further assistance. They will be able to provide you with additional troubleshooting steps or schedule a repair or replacement, if necessary.

Remember, timely action is crucial in resolving any issues with your Wyze device and ensuring that you’re able to enjoy it to the fullest.


What does error code 504 mean in Wyze?
Error code 504 in Wyze refers to a gateway timeout error, which means that the server could not respond within the given time frame.

How to fix error code 504 in Wyze?
To fix error code 504 in Wyze, you can try refreshing the page, clearing your cache and cookies, checking your internet connection, or contacting Wyze support.

Is error code 504 in Wyze a common issue?
Error code 504 in Wyze can occur due to various reasons, but it is not a very common issue. However, if you face this issue frequently, you should try to diagnose the underlying cause.

Can a weak internet connection cause error code 504 in Wyze?
Yes, a weak or unstable internet connection can cause error code 504 in Wyze. Make sure your device is connected to a stable internet connection and try again.