Troubleshooting Wyze No Video at Selected Time: Tips to Fix the Issue

Wyze Camera – No Video Playback at Selected Time Have you ever experienced the frustration of trying to play back a video on your Wyze camera, only to find that it isn’t there? You know it should be, because you specifically selected that time range to record, but when you hit play, there’s just nothing there. It’s like trying to find a needle in a haystack and can be incredibly frustrating, particularly if you’re trying to catch footage of important events. But fear not, there are a few things you can do to fix the issue.

In this blog post, we’ll explore the possible reasons for this problem and provide you with some tips on how to troubleshoot it so you can get back to enjoying the peace of mind that comes with having a security camera. So sit back, grab a cup of coffee, and let’s dive in!

Check Network Connection

If you’re trying to view Wyze camera footage from a specific time and all you see is a black screen with the message “no video at selected time,” the problem may not be with your camera or the app, but with your network connection. Your network connection is crucial for viewing content from your Wyze camera. Check to make sure your device is connected to a strong and reliable Wi-Fi signal, and if you’re using a cellular network, be aware that the video streams may take longer to buffer.

Additionally, check to see if there are any network issues, such as network congestion or bandwidth limitations, that are causing interruptions. You can try resetting your modem or router to see if it fixes the issue, or contacting your internet service provider for help. By ensuring that your network connection is stable and reliable, you can ensure that you have uninterrupted access to your Wyze camera footage.

So before assuming that there is no video available at a given time, check your network connection first!

Make sure your Internet connection is strong and stable.

As we continue to rely more and more on the internet, taking steps to ensure a strong and stable network connection is crucial. When our internet connection slows down or breaks down, it can interfere with everything from work to entertainment. One way to check your network connection is to run an internet speed test, which will show you the current upload and download speeds of your connection.

You can run this test using various online tools, and it only takes a few minutes. If you notice that your internet speed is slower than what you’re paying for or what you need, you can try resetting your router or call your internet service provider to troubleshoot the issue further. Alternatively, you can invest in an internet connection booster or an ethernet cable for a more stable connection.

By regularly checking and improving your network connection, you can ensure that you’re always getting the best possible internet experience.

wyze no video at selected time

Verify Camera is Functioning Properly

If you’re experiencing issues with no video footage being recorded at a selected time on your Wyze camera, one of the first things you should check is if the camera is functioning properly. To do this, start by unplugging the camera from its power source and then plugging it back in. This can help reset the device and clear up any potential issues.

Next, check the camera’s internet connection by testing it out on different devices and locations. If the camera is still not functioning properly, it may be time to contact customer support or troubleshoot any hardware or software issues. By taking the time to verify your Wyze camera is working as intended, you can ensure you are getting the video footage you need and give yourself greater peace of mind when it comes to your home security.

Ensure power is on and camera is properly set up.

If you’re planning on using a camera, it’s crucial to ensure that it’s functioning properly. The first step is to check if the power is on. This may seem obvious, but sometimes people forget to check and end up wasting precious time trying to figure out what’s wrong.

After making sure that the power is on, you should also verify that the camera is properly set up. This includes checking that all cables are plugged in securely, settings are configured correctly, and any necessary accessories are attached. Once you’ve verified that everything is set up correctly, you can test the camera to see if it’s fully functional.

Taking a few test shots can help ensure that the camera is able to capture exactly what you need. Don’t forget to also check the focus, exposure, and image quality. These factors can make a huge difference in the final product.

By following these simple steps, you can catch any potential issues early on and ensure that your camera is working correctly.

Check Availability of Recorded Footage

If you’re having trouble finding recorded footage on your Wyze camera for a particular time frame, there could be a variety of reasons why. First off, make sure you’re checking the correct date and time range. It’s easy to accidentally overlook the time frame that you’re searching for.

If you’re certain that the range is correct but still not seeing any video footage, it’s possible that the recording feature was disabled, or that the camera wasn’t configured to record at that time. Additionally, if the camera was offline during the time frame in question, you won’t be able to access any footage. It’s always a good idea to double-check the app settings to ensure that the camera is recording when you want it to, and to verify that it’s connected to the internet.

Finally, it’s worth noting that there may be instances where the camera doesn’t capture footage due to a technical issue, such as a power outage or Wi-Fi connectivity problems. So, next time you’re unable to find the recorded footage on Wyze, remember to check the settings and connectivity, and try to narrow down the potential causes.

Confirm there is footage for the selected time in the app.

When it comes to ensuring the safety and security of your home or business, recorded footage is an essential tool. But what if you need to check footage from a specific time? It’s important to confirm that the footage is indeed available before you start reviewing. Luckily, most modern security systems allow you to review footage through an app or website, so you can quickly and easily check for availability.

Simply navigate to the date and time you want to review, and see if there is indeed footage available. If there is, you can begin your review and use the footage to help protect your property. However, if there isn’t any available, it’s important to investigate why this may be the case and take measures to ensure any gaps in coverage are addressed.

By regularly checking for the availability of recorded footage, you can stay vigilant and ensure that you always have the tools you need to keep your property safe.

Contact Wyze Support

If you’re experiencing an issue where your Wyze camera isn’t showing video at the selected time, you may be confused and frustrated. However, the good news is that there is help available through Wyze support. There are a number of possible reasons why you may not be seeing video footage at a specific time, including incorrect time zone settings, network connectivity issues, or problems with the camera itself.

One of the first steps to take in troubleshooting the issue is to double check that your camera is properly connected to the internet and that it’s running the latest firmware update. If that doesn’t resolve the issue, you can reach out to Wyze support for further assistance. They have a team of helpful and knowledgeable representatives who can guide you through potential fixes, or help you identify if there is a problem with your camera that requires repairs or a replacement.

Don’t hesitate to contact Wyze support for help in resolving your no-video-at-selected-time issue.

If issue persists, reach out to Wyze support for further assistance.

If you’re experiencing issues with your Wyze device, don’t fret! Fortunately, there’s an efficient solution to help you out. In the event that your Wyze gadget continues to malfunction, the first thing you should do is consult the instructional manual. You’d be astounded at how frequently we overlook common procedures that might fix our gadgets in a matter of minutes.

If that doesn’t work, try restarting the device. You may do this by either unplugging it or restarting it using the Wyze app. If none of these methods work, it’s time to seek Wyze customer service support.

You may contact Wyze support via email, chat, or phone. They are always willing to assist you with any difficulties you may be experiencing with their devices. They have a highly skilled team that will work diligently to provide a solution that meets your needs.

So, if you’re ever in a situation where you need help with your Wyze device, don’t hesitate to reach out to Wyze support for further assistance. They will be more than pleased to assist you.

Conclusion

In conclusion, it seems that even the wisest of devices can occasionally fall short. The mystery of wyze no video at selected time remains unsolved, but let us not forget that technology is not infallible. Perhaps we should all take a lesson from this and remember to approach our devices with patience and a willingness to troubleshoot.

After all, even the wisest among us can still learn new tricks.”

FAQs

Why am I not getting any video on my Wyze camera at a certain time?
There could be various reasons for this issue. Firstly, make sure that there is enough internet connectivity to receive live video. Also, check if the camera is powered on and connected to the app. Additionally, make sure that there is no scheduled downtime or maintenance on the Wyze server during that time.

How can I troubleshoot the “No video at selected time” error on my Wyze camera?
You can try resetting the camera or unplugging it for a few minutes and then plugging it back in. Also, check if the app is updated to the latest version. If the issue persists, contact Wyze customer support for further assistance.

Is there a way to view recordings of the missed video on my Wyze camera?
Yes, if you have enabled the “Wyze Cam Plus” service, you can access the cloud-based recordings for up to 14 days. Otherwise, if the camera has an SD card, you can view the local recordings on it.

Can the “No video at selected time” error affect all my Wyze camera devices?
No, it could be an issue with a particular camera or the app. Check the individual device settings to see if they are properly configured and connected. If the error persists, try troubleshooting that specific device or contact Wyze customer support.