Why Wyze Cameras Fail to Record Events: Troubleshooting Tips and Solutions

Are you having trouble with your Wyze camera? Your security cameras are supposed to record any events that may happen, but what happens if it’s not working? It can be frustrating and concerning, especially if the reason behind it is unknown. There are several reasons why your Wyze camera may not be recording the events it’s supposed to capture. In this blog post, we will discuss some possible causes and solutions to the problem.

Whether you are a new or experienced Wyze user, keep reading to learn how to troubleshoot your device and ensure your home or business is secure.

Check Your Settings

If you’re wondering why your Wyze camera isn’t recording events, the first thing you need to do is check your settings. It’s possible that you accidentally turned off motion or sound detection, or perhaps your camera is set to record only during certain times of the day. To check your settings, open the Wyze app and navigate to the camera in question.

From there, tap on the gear icon in the top right corner, and you should see a list of options for motion detection, sound detection, video recording, and more. Make sure everything is turned on and set to the appropriate level of sensitivity. If you’re still not getting any video recordings, try resetting the camera and restarting the app.

Hopefully, this will solve the problem and you’ll be back to capturing important events in no time!

Make Sure Device is Set to Record

When recording video, it’s important to make sure your device is set up to capture everything you want. One of the easiest mistakes to make is forgetting to check your settings before hitting the record button. Double-check that your camera is set to the appropriate resolution and frame rate, and that the microphone is set to the proper input level.

Some cameras also have settings for image stabilization and focus modes, so it’s important to make sure those are correct as well. Taking a few extra seconds to review your settings can go a long way in ensuring that you capture the best possible footage. Remember, the keyword here is “settings,” which are critical to ensuring your video is recorded at the optimal quality.

So, be sure to take the time to thoroughly assess your settings before starting your recording.

wyze not recording events

Verify Storage Capacity is Sufficient

It’s important to make sure your device’s storage capacity is sufficient for your needs, and checking your settings is the best place to start. When you first receive your device, it might have default settings for saving files, photos, and other data that could quickly fill up your storage. You can adjust these settings to ensure that your device is storing files in the location that best suits your preferences.

For example, you might want to set your device to store photos in the cloud or on an external hard drive rather than on the device itself. By checking your settings and making adjustments, you can avoid running out of storage space and ensure that your device is always working efficiently. Remember, it’s better to be proactive and check your settings early on rather than running into storage issues down the line.

Is Your Internet Connection Stable?

If you’re experiencing issues with Wyze not recording events, it could be due to an unstable internet connection. Wyze relies heavily on a consistent and reliable internet connection to function properly, particularly when it comes to recording continuous events. A spotty connection could lead to gaps in recording, erratic notifications, and general unreliable performance.

It’s important to check your internet connection speed and stability to ensure that it meets Wyze’s recommended requirements. You may need to troubleshoot your connection and consider upgrading your internet plan or moving your router to a more central location to improve signal strength. By ensuring a stable internet connection, you can ensure Wyze is working as intended and recording events effectively.

Remember, your internet connection is the backbone to all your smart devices, so make sure you’re getting what you pay for!

Check Wi-Fi Signal Strength

If you’re experiencing slow internet speeds or frequent disconnections, the first thing you’ll want to check is your Wi-Fi signal strength. A weak signal can lead to unreliable connections and slow data transfer rates. You don’t need to be a tech expert to check your Wi-Fi signal strength; simply look at the Wi-Fi icon on your device and see how many bars are displayed.

If you see only one or two bars, you might consider moving closer to your router or using a Wi-Fi signal booster to extend your signal range. It’s also important to keep in mind that other electronic devices and even walls and furniture can interfere with your Wi-Fi signal. Try moving any obstructions that might be blocking your signal and see if that improves your internet connection.

By taking these simple steps, you can improve your connection speed and enjoy more stable internet browsing.

Update Your Device Firmware

Updating your device firmware is crucial for maintaining a stable and secure internet connection. The firmware provides updates designed to optimize the device’s performance, fix any bugs, and improve network connectivity. It’s essential to keep your firmware up to date to ensure that your device is running smoothly, and you’re taking advantage of all the latest enhancements and security features.

Remember, an outdated firmware could lead to security vulnerabilities and slow down your internet speed. So, take the time to check for firmware updates and download them regularly to keep your device running smoothly. It’s like getting regular oil changes for your car to ensure peak performance.

Don’t ignore it; stay on top of your firmware updates!

Reboot Your Router or Modem

Are you experiencing internet connection issues? One of the easiest solutions you can try is to simply reboot your router or modem. Over time, these devices can become overloaded and need a refresh to clear out any glitchy software or memory leaks. Think of it like giving your computer a quick restart to solve any ongoing issues.

To reboot your router or modem, simply unplug it from the power source, wait about 30 seconds, and then plug it back in. This should not only help solve any connectivity issues you may be experiencing, but it can also even improve your internet speed. So, before you call your internet service provider, try rebooting your router or modem first to see if it helps.

Is There a Glitch with the Wyze App?

If you’re a Wyze user and have noticed that your Wyze app isn’t recording events, you’re not alone. Many Wyze users have reported that the app is failing to record events, leaving them unable to access important footage. This issue seems to have popped up recently, and it’s unclear whether it’s a glitch with the app itself or a problem with the Wyze servers.

Either way, it’s frustrating for users who rely on Wyze for security and monitoring. If you’re experiencing this problem, you can try restarting your device or uninstalling and reinstalling the Wyze app. However, if the problem persists, you may need to contact Wyze customer support for further assistance.

Despite this glitch, Wyze remains a popular and affordable option for home security, and hopefully, the company will resolve this issue soon.

Force close and Reopen the Wyze App

If you’re experiencing issues with your Wyze app not working correctly, force closing and reopening the app may be a quick fix solution. There can be times where the app can glitch or freeze up, causing difficulties when trying to access your cameras. By force closing the app, you can clear up any errors that may have occurred and reopen it to give it a fresh start.

To force close the Wyze app, you’ll want to navigate to your phone’s app switcher and swipe up on the Wyze app to remove it. Then, simply reopen the app, and hopefully, any previous issues will have been resolved. If this doesn’t solve the problem, there may be other troubleshooting options available, such as resetting your internet connection or updating the Wyze app.

Give it a try, and hopefully, it will get you back to smoothly monitoring your cameras in no time.

Update the Wyze App if available

If you’re having some trouble with the Wyze app, it’s possible that there’s a glitch that needs fixing. One quick solution that might help is to update the Wyze app to the latest version. The app developers regularly release updates that include bug fixes and improvements to the app’s functionality.

By updating the app, you can ensure that you’re running the most stable version of the app, which should help alleviate any problems you’re experiencing. It’s always a good idea to keep your apps up to date to prevent any software issues, so if you haven’t already, you might want to consider enabling automatic updates for your Wyze app. This way, you won’t have to worry about manually updating the app every time a new version is released.

So, if you’re stuck with app problems, try updating Wyze app as a first step to resolve the issue.

Contact Wyze Support for Additional Help

If you’re experiencing trouble with your Wyze camera not recording events, don’t fret! This issue can be caused by a range of factors, from network connectivity problems to storage capacity issues. However, before diving into the troubleshooting process, it’s always a good idea to contact Wyze Support. The Customer Support team is available to assist you with any problems or concerns you may have regarding your Wyze devices.

They can provide you with additional guidance and help you identify the root cause of the problem. Depending on the issue, they may also be able to walk you through a software update or recommend hardware upgrades. So if you’re worried about your Wyze camera’s event recording function, feel free to reach out to Wyze Support for their expert assistance.

Conclusion

In the case of Wyze not recording events, it seems that even the most advanced technology can sometimes have a mind of its own. Perhaps the cameras are taking a coffee break, or they’re simply too busy watching cat videos on YouTube to focus on their job. Whatever the reason may be, it just goes to show that even the smartest machines can still experience glitches from time to time.

So, if you’re wondering why your Wyze cameras aren’t recording events, don’t worry; it’s not you, it’s them!”

FAQs

Why is my Wyze camera not recording events?
There could be several reasons for this issue. First, make sure that your camera has a stable internet connection. If it’s not connected to the internet, it won’t be able to send the recordings to the cloud. Second, check the camera’s memory card. If it’s full, the camera won’t be able to store new recordings. Third, make sure that the camera’s firmware is up to date. Sometimes, outdated firmware can cause recording issues.

Can I schedule when my Wyze camera records events?
Yes, you can schedule when your Wyze camera records events. In the Wyze app, go to the camera’s settings and select “Event Recording.” From there, you can schedule specific times when you want the camera to record events. You can also choose which days of the week you want to apply the schedule to.

Is there a way to access my Wyze camera’s recordings if I don’t have an internet connection?
No, you need an internet connection to access your Wyze camera’s recordings. The camera sends the recordings to the cloud, where you can access them through the Wyze app. If you don’t have an internet connection, you won’t be able to access the recordings.

How long will my Wyze camera record events?
Your Wyze camera will record events as long as it detects motion or sound. The camera will continue to record until either the event ends or the camera’s memory card is full. You can adjust the length of the recording in the camera’s settings. By default, the camera records 12-second clips.