Why Wyze Outdoor Camera Setup Failed – Troubleshooting Guide

Having an outdoor camera monitoring your premises can give you peace of mind, but what if the setup fails? That’s when things can get frustrating and confusing. Wyze is a popular brand that offers affordable outdoor cameras packed with features. However, if you’re experiencing issues with the setup, you might wonder what went wrong and how to fix it.

Don’t worry, we’ve got you covered. In this blog, we’re going to discuss the common causes of Wyze outdoor camera setup failure and provide you with some tips to resolve the issue. So, let’s get started.

Check Your Wi-Fi Connection

If you recently tried to set up your Wyze outdoor camera and failed, the first thing you should do is check your Wi-Fi connection. Your camera needs a strong, stable connection to connect to the app and stream video. If your connection is weak or intermittent, the setup process may fail.

To fix this issue, make sure your router is within range of the camera and that there are no obstructions blocking the signal. You can also try moving the camera closer to the router or upgrading your Wi-Fi plan to a faster speed. In summary, before attempting to set up your Wyze outdoor camera again, ensure that your Wi-Fi connection is strong and stable to ensure a successful setup process.

Ensure Router is On and Connected to Internet

When it comes to troubleshooting your Wi-Fi connection, one of the first steps you should take is to ensure that your router is on and connected to the internet. This may seem like a no-brainer, but oftentimes a simple power outage or unplugged cable can cause disruptions to your connection. To check if your router is on, take a quick glance at the device itself and see if any lights are blinking or illuminated.

If not, check to make sure the power cable is securely plugged in and try turning the router off and on again. Once you’ve confirmed that your router is on, make sure it’s connected to the internet by logging into your router’s web interface and checking the connection status. If it’s not connected, try resetting your modem or contacting your internet service provider for further assistance.

By double-checking these simple steps, you can help ensure a strong and reliable Wi-Fi connection for all your devices.

wyze outdoor camera setup failed

Check Signal Strength and Router Placement

Are you experiencing slow Wi-Fi speeds or intermittent connectivity issues? The first step to resolving these problems is by checking your signal strength and router placement. Wi-Fi signals can be affected by several factors such as distance, obstructions, and interference from other devices, and understanding these variables is crucial in determining the ideal location for your router. The closer you are to your router, the stronger the signal will be, and the better your connection will be.

Remember, Wi-Fi signals are similar to radio waves, and they can be disrupted by obstacles like walls, furniture, and metal objects. So, for optimal signal strength, place your router in an open, central location and ensure there are no obstructions in its path. Finally, configure your router to use the least crowded channels available to avoid interference from neighboring Wi-Fi networks.

By doing so, you can enjoy faster and more reliable Wi-Fi, allowing you to browse, stream, and work without interruptions.

Confirm Camera is Powered On

If your Wyze outdoor camera setup failed, the first thing to check is whether the camera is powered on. It might sound trivial, but you’d be surprised how many users overlook this step. Confirm that the camera is plugged into an outlet or powered with a battery pack if it’s a wireless model.

If using an outlet, make sure it’s a working outlet by testing it with another device. If the outlet isn’t working, try plugging the camera into another outlet. It’s also worth checking the power cable for any damages or frays that might be causing a short.

Once the camera is plugged in, look for any flashing lights or indicators that show the camera is on. If you’re unsure, refer to the user manual for guidance. By ensuring that your Wyze outdoor camera is powered on before proceeding with the setup process, you can avoid unnecessary complications and save time.

Check Battery Level or Power Source

When getting ready to take some great photos, it’s important to make sure your camera is ready to go. One of the first things you should do is check the battery level or power source. There’s nothing more frustrating than getting all set up to take a shot, only to realize your camera has no power.

To prevent this, check your battery level before you start shooting. Many cameras have a battery icon that will tell you how much power is remaining. If your camera uses rechargeable batteries, make sure they are fully charged before you head out.

If you’re using a camera that requires a power cord, make sure you have the right adapters and cords to connect to an outlet. Additionally, double-check that your camera is powered on. It may seem obvious, but it’s easy to forget to turn your camera on when you’re in a rush to capture a moment.

So next time you’re getting ready to take some photos, take a moment to confirm that your camera has power and is ready to go.

Try Factory Resetting the Camera

If you’re experiencing issues with your camera and haven’t tried factory resetting it yet, this might be your solution! But before taking this step, make sure your camera is powered on. This may seem like a no-brainer, but it’s always good to double-check the simple things first. If your camera has a power button or switch, verify that it’s in the “on” position.

If it’s a rechargeable model, make sure it has a charge. Once you’ve confirmed power is flowing, then you’re ready to factory reset. A factory reset wipes all the camera’s settings and brings it back to its original state.

It may resolve any issues or glitches, but note that it also erases any saved photos or videos. So if you’re experiencing problems, it’s always wise to back up your media files before resetting. Once you’ve completed the factory reset, you’ll need to go back in and reconfigure your camera settings.

But it’s a small price to pay for a fully functioning camera.

Ensure Geofencing is Disabled

Setting up a new Wyze Outdoor Camera can be a bit tricky, especially if you’ve never used one before. One common issue that people often encounter is a failed setup. If you’re having trouble getting your Wyze Outdoor Camera up and running, one thing to check is whether geofencing is enabled on your phone.

Geofencing can interfere with the camera’s ability to connect to your WiFi network and may prevent the setup process from completing successfully. To disable geofencing, go to your phone’s settings menu and look for location settings. From there, you should be able to turn off geofencing and retry the setup process.

Hopefully, this little tweak will solve your Wyze Outdoor Camera setup woes and get you monitoring your property in no time!

Make Sure Camera is Not Set to Away Mode

Geofencing One common reason why your camera might not be functioning correctly is that geofencing is enabled. Geofencing is a feature that allows your camera to recognize when you are near or far away, and automatically turns on or off depending on your location. This can be useful for conserving energy and storage, but it can also cause problems if you are not aware of how it works.

For instance, if geofencing is enabled and you are in “away” mode, your camera will not be actively recording or monitoring your property. This means that if an intruder enters your home while you are away, your camera will not capture any footage of them. To ensure that your camera is functioning correctly, make sure that geofencing is disabled, or that your camera is not set to “away” mode when you leave the house.

By doing so, you can have peace of mind knowing that your camera is keeping an eye on your property and keeping you safe.

Contact Wyze Customer Support

If you’re experiencing issues with setting up your Wyze outdoor camera, don’t worry because there is a solution. The first step is to ensure that the camera is fully charged and connected to a stable Wi-Fi network. If the set-up still fails, you can consider contacting the Wyze customer support team for assistance.

Their friendly and knowledgeable support team is available to help you troubleshoot and resolve any issues you’re experiencing with your home security device. By contacting customer support, they can assist you in getting your Wyze outdoor camera set up and running as it should be. Remember, the key to successfully setting up your security camera is perseverance and patience.

Don’t hesitate to contact Wyze Customer Support if you need any help along the way!

Submit a Ticket or Chat with a Representative

Wyze Customer Support is always available to help you address your concerns and issues. If you need assistance, you can submit a support ticket or chat with a representative to get the help you need. Wyze has a dedicated support team that is always ready to assist you with any questions or problems you might have.

Whether you need help setting up your Wyze device or getting it to work properly, the support team is just a few clicks away. With their expertise, they can guide you through any problem you might be experiencing to ensure that you get the most out of your Wyze products. So, don’t hesitate to reach out to the Wyze Customer Support team, they’re always ready to help!

Conclusion and Recap

In the battle of man vs. technology, sometimes the technology wins. But fear not, dear friends.

With perseverance and determination, even the most stubborn of outdoor camera setups can be conquered. And if all else fails, there’s always the option of hiring a professional – or maybe just sticking with indoor cameras. After all, the great outdoors can be a bit unpredictable.


How do I troubleshoot a failed setup for my Wyze outdoor camera?
If your Wyze outdoor camera setup failed, try resetting the camera and Wi-Fi network, ensuring the camera is within range of the Wi-Fi signal, and checking for any firmware updates.

What should I do if my Wyze outdoor camera is not connecting to the internet?
If your Wyze outdoor camera is not connecting to the internet, ensure that your Wi-Fi network is working properly, reset the camera, and check for any firmware updates.

How can I improve the Wi-Fi signal for my Wyze outdoor camera?
To improve the Wi-Fi signal for your Wyze outdoor camera, try moving your router closer to the camera, removing any objects that may be blocking the signal, or installing a Wi-Fi extender.

What are some common reasons for a Wyze outdoor camera setup to fail?
Some common reasons for a Wyze outdoor camera setup to fail include incorrect Wi-Fi network credentials, interference from other wireless devices, weak Wi-Fi signal, and outdated firmware.