Troubleshooting Wyze Shared Devices: Solutions for When They’re Not Available

Are you having trouble accessing Wyze shared devices? It can be frustrating when you’re trying to connect to a shared device only to find that it’s not available. You may be wondering what could be causing the issue and how to troubleshoot it. Fortunately, there are several things you can do to get your shared Wyze devices up and running again.

Think of a shared device like a bustling kitchen with multiple chefs trying to create delicious meals. Just like in a busy kitchen, there can be a lot of traffic and interference when it comes to shared devices. It’s easy for things to get jumbled up, which can result in connectivity issues.

However, with a little bit of patience and some problem-solving skills, you can get your shared Wyze devices back online and working seamlessly. In this blog post, we’ll explore some of the reasons why your Wyze shared devices might not be available and walk you through some troubleshooting steps to fix the issue. Whether you’re a Wyze user experiencing connectivity problems for the first time or a seasoned user facing a new challenge, we’re here to help.

So, grab a cup of coffee, sit back, and let’s dive into the world of troubleshooting Wyze shared devices.

Check Network Connection

If you’re experiencing issues with Wyze shared devices not being available, the first thing to check is your network connection. An unstable network can cause interruptions in the connection between shared Wyze devices. Check if your network is set up correctly by doing a quick reset of your router and confirming that all cables are connected securely.

If the router is working, check that your device is connected to the correct network. You can also try moving your device closer to the router or access point if it’s far away. If the problem persists after trying these steps, it may be worth contacting Wyze support for further assistance.

Remember, a stable network connection is essential to ensuring continuous and reliable access to your shared Wyze devices.

Restart Router and Devices

When you experience internet connectivity issues, the most common solution is to restart your router and devices. Sometimes, your network connection can get stuck or overloaded, causing slow or no internet access. Turning off your router and unplugging it from the power source, waiting for a few minutes and then plugging it back in, can help.

This will clear the temporary cache and allow the router to establish a fresh connection with your devices. You can also try restarting your computer, smartphone, or tablet, as they may also be contributing to the connectivity problems. By doing this, you will be able to troubleshoot common network errors and get your devices back online.

Make sure to remember the password and login details for your router, as you may need them to set it up again after the restart. By simply restarting your router and devices, you may be able to quickly resolve internet problems and stay connected to the web.

wyze shared devices not available

Ensure Devices are on the Same Network

To successfully connect devices and share data between them, it’s critical to ensure that all devices are on the same network. Your network connection plays a critical role in establishing this connection and how effectively it works. When devices are connected to the same network, they have access to the same resources like printers, files, and other shared devices.

If you’re having trouble connecting to other devices, first check if they are all on the same network. You can do this by checking your network settings or contacting your IT team for assistance. Without a proper network setup, you risk losing important data and experiencing slow connection speeds.

So, before you attempt to connect or transfer any data, confirm that your devices are all properly connected and on the same network.

Check Wyze App Settings

If you’re having trouble accessing shared devices on your Wyze app, it could be due to a setting that needs to be adjusted. First, make sure that the device owner has enabled device sharing with you by checking the device settings. If that’s not the issue, try checking your own account settings and making sure that you’ve granted access to the shared device.

Additionally, make sure that both of your Wyze apps are updated to the latest version and that your app permissions are properly set up. By double-checking these settings, you should be able to access shared devices without any issues. Don’t let a minor setting get in the way of your smart home experience!

Verify Share Access Permissions

As a Wyze app user, it’s important to ensure that you are sharing access permissions properly. You can verify your app settings to make sure that you are indeed sharing access to the right people. This can be done by logging into your account and checking the settings.

Once there, you can review the list of shared users and their associated permissions. Make sure that you are only sharing access with those who need it and that they have been given the correct level of access. It’s always better to be cautious, especially when it comes to security.

By taking the time to check your Wyze app settings, you can stay ahead of potential issues and enjoy greater peace of mind. So, take a few minutes to check your settings and rest easy knowing that your privacy and security are protected.

Ensure Devices are Updated to Latest Firmware

It’s important to regularly update the firmware on your Wyze devices to ensure they’re operating at their best and have the latest security features. To do this, start by checking the settings in the Wyze app. First, make sure you have the latest version of the app installed on your device.

Then, navigate to the device settings and select the device you want to update. Look for the firmware update section and select “Check for Update.” If an update is available, follow the prompts to install it.

Some devices may require you to physically disconnect and reconnect them to complete the update process. By keeping your Wyze devices up-to-date, you can be confident that they’re operating efficiently and securely for your peace of mind.

Try Removing and Re-Adding Shared Device

If you’re having trouble with a shared device in the Wyze app, try removing and re-adding it before resorting to more drastic measures. This simple step can often solve connectivity issues and get your device back up and running smoothly. To do this, go to the Wyze app settings and select the shared device you’re having trouble with.

Tap on the gear icon to access the device settings, then scroll down to the “Remove Device” option. Confirm that you want to remove the device, then go back to the main screen and select “Add a Device.” Follow the prompts to re-add the device and connect it back to your network.

This should clear up any issues and get your shared device working again. It’s important to note that removing and re-adding a shared device shouldn’t affect any of your settings or data. However, if you have any customizations or preferences saved for the device, you may need to set those up again.

But this is a small price to pay for getting your device back up and running without having to go through more complicated troubleshooting steps. So if you’re struggling with a shared device in the Wyze app, give this simple fix a try. It may just be the solution you need to get everything back on track.

Contact Wyze Support for Further Assistance

If you’re experiencing trouble with shared devices not being available on your Wyze app, don’t worry! There are a few steps you can take to troubleshoot the issue before reaching out to Wyze support for further assistance. One potential solution is to ensure that both your phone and the device you’re trying to connect to are connected to the same network. It’s also worth trying to log in and out of your Wyze app, as well as removing and re-adding the shared device.

However, if none of these solutions seem to be working, don’t hesitate to contact Wyze support for further assistance. They have a team of experts who are dedicated to resolving any issues you may experience with your Wyze products, and will be more than happy to help you get your shared devices up and running again.

Provide Device Details and Network Information

If you’re experiencing issues with your Wyze device, it’s important to provide as much information as possible when contacting Wyze support. This includes details about the device, such as its model number and firmware version, as well as the network it’s connected to. Providing this information can help expedite the troubleshooting process and ensure that any solutions provided are tailored to your specific situation.

If you’re unsure about how to find this information, Wyze has helpful resources available on their website to guide you through the process. Don’t hesitate to reach out to Wyze support for further assistance – their team is dedicated to helping you get the most out of your device.

Receive Expert Support and Troubleshooting

If you encounter any issues with your Wyze devices or have any questions that need expert guidance, don’t hesitate to contact Wyze Support. Their team of knowledgeable and friendly experts is always ready to assist you in troubleshooting your devices and answering any queries you may have. Whether it’s a technical glitch or a confusion regarding your device’s features, Wyze Support is just a click away.

You can submit your inquiry through their website or contact them via phone or email. They’ll work with you to resolve any problems and ensure that your Wyze devices are running smoothly. So, if you need further assistance, reach out to Wyze support without hesitation, and they’ll be more than happy to help you out.

Prevention and Future Maintenance Tips

Are you frustrated with your Wyze shared devices not being available? One of the most common reasons for this issue is an unstable Wi-Fi connection. To prevent this from happening, make sure your Wi-Fi signal is strong in the area where the devices are located and ensure your router is properly set up. It’s also important to keep your Wyze app and firmware up to date to avoid any compatibility issues.

Additionally, make sure that the devices are not too far away from each other, as this may cause communication issues. In the future, to maintain your devices, regularly check for updates and ensure that your Wi-Fi connection remains stable. Taking these preventative measures will help avoid frustrating connectivity issues and ensure a smooth experience with your Wyze devices.


In the wise words of the great philosopher Socrates, ‘Knowing yourself is the beginning of all wisdom.’ So, if you’re currently experiencing the dreaded ‘wyze shared devices not available’ message, perhaps it’s time to take a step back and ask yourself, ‘Am I truly wise enough to handle this technology?’ Don’t worry, though, even the most tech-savvy among us can get tripped up by the occasional glitch. The key is to keep calm, stay curious, and always be willing to learn.

Who knows, you might just discover a clever workaround that turns this frustrating problem into a brilliant solution!”


What does it mean when Wyze shared devices are not available?
When Wyze shared devices are not available, it means that either the person who shared the devices is offline or the devices themselves are experiencing connectivity issues.

How do I troubleshoot Wyze shared devices not being available?
You can troubleshoot Wyze shared devices not being available by checking your internet connection, ensuring that the person who shared the devices is online, and restarting the Wyze devices or app.

Can I still use Wyze devices if they are not shared with me?
Yes, you can still use Wyze devices if they are not shared with you. However, you will not be able to access any shared features or controls.

What should I do if I am still having trouble with Wyze shared devices not being available?
If you are still having trouble with Wyze shared devices not being available, you can reach out to Wyze customer support for further assistance. They may be able to help you troubleshoot the issue or offer a solution.