Why is Your eufy Cam Not Detecting Motion? Troubleshooting Tips to Improve Your Home Security System

Have you ever found yourself frustrated with the motion detection feature on your Eufy Cam? You’re not alone. It can be baffling when you know there’s motion in your camera’s field of view, but it’s not being detected. Luckily, there are some troubleshooting steps you can take to improve your Eufy Cam’s motion detection capabilities.

In this blog post, we’ll provide you with some tips to help you troubleshoot and improve your Eufy Cam’s motion detection. Follow along for practical solutions that you can implement right away.

Check camera placement

If you’re experiencing issues with your eufy cam not detecting motion, it’s important to check the placement of the camera. Make sure it’s positioned correctly and facing the right direction. Sometimes, the camera may be obstructed by objects or placed too high or too low.

You should also ensure that there are no bright lights or reflective surfaces in the frame that could trigger false motion detection. Furthermore, consider adjusting the motion detection sensitivity settings within the eufy app to optimize the camera’s performance. By taking these simple steps, you can ensure that your eufy cam functions properly and captures any motion that occurs within its field of view.

Make sure camera is facing intended area

When setting up a security camera, one of the most important things to remember is to make sure the camera is facing your intended area. The placement of your camera can make or break your surveillance system’s effectiveness, providing you with either clear footage or unusable footage. It’s crucial to choose the right location and angle for your camera, ensuring that it captures the view that you want while avoiding obstructing objects such as trees, bushes, outdoor furniture, or other elements that can hinder its view.

For optimal results, make sure the camera lens is free of dirt and other debris that may obscure its view. By regularly checking your camera placement and maintaining it, you can help to ensure that your security camera surveillance system provides you with the best possible protection for your home or business.

eufy cam not detecting motion

Ensure camera is installed at correct height

When installing a security camera, it’s crucial to ensure that it’s placed at the correct height. The ideal placement will vary depending on the type of camera and the area it’s monitoring. Generally, it’s recommended to install cameras at a height of 8-10 feet.

This height will provide a clear view of the area while reducing the risk of vandalism or theft. Additionally, cameras placed too low can be easily tampered with, while those placed too high may not capture important details. It’s also essential to consider the angle of the camera when deciding on its placement.

A camera aimed too high can miss important details, while a camera aimed too low may only capture feet and not faces. To ensure optimum placement, it’s worthwhile consulting with a professional security company who can advise on the best setup for your specific needs. Remember, proper camera placement can make all the difference in protecting your property and loved ones.

Verify motion detection settings

If your eufy cam is not detecting motion, one possible reason could be that the motion detection settings are not properly configured. To verify this, start by checking the sensitivity levels. The sensitivity controls how much movement needs to be detected before the camera captures it.

If the sensitivity is too low, the camera may not detect motion that is happening right in front of it. On the other hand, if the sensitivity is too high, the camera may be triggered by false alarms such as tree branches swaying in the wind or shadows cast by passing clouds. It’s also important to check the motion detection zone, which determines the area that the camera monitors for movement.

Make sure that the zone is properly configured and is covering the area where you expect motion to occur. By reviewing these settings, you can ensure that your eufy cam is correctly detecting motion and providing effective home security.

Check sensitivity level

When setting up a security system with motion detection, it’s important to verify the sensitivity level to ensure it’s set correctly for your specific needs. If the sensitivity level is too low, it may not pick up on important movements, but if it’s set too high, it may trigger false alarms. To verify the settings, you can conduct a simple test by walking through the monitored area at varying speeds and distances to see if the system detects your movements.

You can also adjust the sensitivity levels and repeat the test to find the optimal setting. Remember, the goal is to strike a balance between detecting relevant movements and avoiding unnecessary notifications. By taking the time to verify and adjust the settings, you can be confident that your security system is working as intended to protect your home or business.

Adjust activity zones

When it comes to home security systems, motion detection is a crucial feature that helps to keep your property safe. However, every home is different, and you may find that your security camera is detecting too much motion or not enough in certain areas. That’s when it’s time to adjust your activity zones.

By adjusting your activity zones, you can tell your camera exactly where to monitor for motion, which can help to reduce false alarms and ensure that you don’t miss any important activity. To verify your motion detection settings, start by opening your camera’s settings menu and selecting “motion detection.” From there, you can adjust your activity zones by dragging and resizing the boxes on the screen.

Be sure to test your new settings by walking through the detection zone and checking to see if your camera picks up your movement. By fine-tuning your motion detection settings, you can get the most out of your home security system and keep your property safe and secure. Keyword: motion detection settings.

Confirm camera firmware is up to date

If your eufy cam is not detecting motion, it could be due to outdated firmware. It’s important to check for the latest firmware updates as they can fix bugs and improve performance. To confirm if your camera’s firmware is up to date, open the eufy Security app and click on the camera’s settings.

From there, select “Device Info” and check for any available updates. If an update is available, make sure to download and install it. This should improve the camera’s motion detection sensitivity and accuracy.

Remember to periodically check for firmware updates as they are critical to maintaining the functionality of your eufy cam.

Update firmware through Eufy app

If you’re experiencing issues with your Eufy camera, it might be time to update the firmware. To check if your camera’s firmware is up to date, open the Eufy app, select your camera, and go to the settings menu. From there, select “Device Info” and look for the firmware version.

If it’s outdated, the app will prompt you to update. Updating your firmware can improve camera performance and also fix any bugs or security issues. It’s important to keep your cameras up to date to ensure your safety and peace of mind.

So, if you’re having any issues with your Eufy camera, make sure to check the firmware version and update if necessary.

Check for interference

If you’re struggling with your eufy cam not detecting motion, there might be some interference causing the issue. First, check if the camera’s view is obstructed by any objects or if there’s too much glare or shadows. These can prevent the camera from detecting motion properly.

Additionally, Wi-Fi signals or other wireless devices in the vicinity may also cause interference. Try disconnecting other devices or changing the Wi-Fi channel to reduce interference. You can also try moving the camera closer to the Wi-Fi source or installing a Wi-Fi extender to improve the signal strength.

By taking these steps to minimize interference, you should be able to improve the motion detection of your eufy cam and keep your home secure around the clock.

Ensure there are no obstructions

When it comes to setting up your equipment, it’s crucial to make sure there are no obstructions that may interfere with its function. Be sure to check for any potential sources of interference, such as other electronic devices or physical objects that could disrupt the signal. In particular, pay attention to the placement of your antennas or other transmit/receive devices, as their line of sight should be clear and unobstructed.

Interference can cause a whole host of issues, such as decreased performance, inaccurate data, or even complete signal loss. This can be especially frustrating if you’re relying on your equipment for critical functions, such as industrial automation or medical monitoring. To ensure smooth operation, it may be helpful to conduct a site survey before installing your equipment.

This can help you identify any potential sources of interference and guide your placement decisions. Additionally, consider using shields or other protective measures to minimize the impact of interference. By taking these steps, you can help ensure that your equipment performs at its best, without any unnecessary interruptions or malfunctions.

So, whether you’re setting up a new system or troubleshooting an existing one, be sure to check for obstructions and keep any potential sources of interference in mind.

Check for Wi-Fi signal strength

When it comes to checking the strength of your Wi-Fi signal, it’s important to take interference into consideration. Interference can come from a variety of sources, including household appliances and nearby devices. One way to identify interference is by using a Wi-Fi analyzer app, which can help identify the strength of nearby networks and possible sources of interference.

Another helpful tip is to move your router away from other electronics or metal objects, which can disrupt the signal. Try experimenting with different locations for your router to find the optimal placement for a strong, reliable connection. By being aware of potential sources of interference and taking steps to mitigate them, you can ensure that your Wi-Fi network is operating at peak performance.

Reset the camera

If you’re having trouble with your eufy cam not detecting motion, a simple reset might do the trick. Start by unplugging the camera from its power source and then plugging it back in. Allow the camera to power up fully and ensure that it’s properly connected to your Wi-Fi network.

If the camera still isn’t detecting motion, you may need to perform a factory reset. To do this, locate the reset button on the camera (usually found on the back or bottom) and hold it down for 10-15 seconds. This will reset the camera to its default settings, which should solve any issues with motion detection.

Keep in mind that a reset will also delete any footage stored on the camera, so make sure to download any important recordings before resetting. By resetting your eufy cam, you should be able to get it back up and running smoothly in no time.

Follow instructions in Eufy app to reset

If you’re having issues with your Eufy camera, the first thing to try is resetting it. Resetting your Eufy camera will restore it to its default settings and can often fix any problems you’re experiencing. Luckily, resetting your Eufy camera is a quick and easy process that can be done through the Eufy app.

First, make sure your camera is turned on and connected to your Wi-Fi network. Then, open the Eufy app and navigate to the camera’s settings. From there, look for the option to “reset” or “restore to default settings.

” Follow the on-screen instructions to complete the reset process, which usually involves holding down a button on the camera for a few seconds. Once your camera has been reset, you should be able to reconfigure it and start using it again without any issues. So, if you’re experiencing any issues with your Eufy camera, give resetting it a try and see if it solves the problem.

Contact Eufy support for further assistance

If you’re experiencing difficulties with your Eufy camera not detecting motion, reaching out to Eufy support is your best bet. As frustrating as it may be, there are several factors that could contribute to this particular issue. It may indicate a need to adjust the camera’s sensitivity settings, or there could be an underlying hardware issue that requires professional attention.

Thankfully, Eufy’s customer support team is well-equipped to handle any questions you may have and provide you with the guidance you need to resolve the problem. Whether through live chat, email, or phone support, your issue deserves immediate attention, and Eufy’s knowledgeable representatives will be more than happy to assist you. Don’t let a faulty camera compromise your safety and peace of mind.

Reach out to Eufy support today and let them help you get back on track.


Looks like Eufy cam has been taking too many naps and missed detecting some motion! It’s time for a wake-up call, so let’s hope it starts catching all the action and keeps us safe and sound. Because if we can’t rely on our security system to stay awake on the job, we may be better off just setting up a bed and pillow for it!”


Why is my eufy cam not detecting motion?
There could be a few reasons why your eufy cam is not detecting motion. First, make sure that the camera is positioned correctly and within the recommended range. Also, check that the camera’s firmware is up to date and that it is not experiencing any technical issues.

How can I improve my eufy cam’s motion detection?
To improve your eufy cam’s motion detection, try adjusting the sensitivity settings and experiment with different angles and positioning. Also, make sure that there are no obstructions blocking the camera’s view.

What can cause false motion alerts on my eufy cam?
False motion alerts on eufy cam can be caused by wind or other environmental factors that trigger the camera’s sensors. It can also be caused by small animals or insects moving in front of the camera.

Can I use my eufy cam to detect motion inside my home?
Yes, you can use eufy cam to detect motion inside your home. Simply place the camera in a location that will capture the desired area and adjust the settings to your preference. Keep in mind that eufy cam is designed for outdoor use, so you may need to adjust the sensitivity settings accordingly.