Why is your eufy camera not detecting motion? Troubleshooting tips to fix the issue

Do you own an Eufy Camera but are facing issues with motion detection? It can be quite frustrating when your security camera doesn’t detect any motion, especially if you rely on it to keep your home or business safe. Fortunately, there are some simple steps you can take to fix the problem and ensure your Eufy Camera is always on the lookout for potential threats. Firstly, check the placement of the camera.

Is it positioned in a spot where it has a clear view of the area you want to monitor? Sometimes, something as simple as adjusting the camera angle can solve the problem. Another thing to consider is the sensitivity settings of the camera. If it’s set too low, it might not detect every passing motion.

On the other hand, if it’s set too high, it might pick up every tree branch swaying in the wind! Experiment with different sensitivity settings until you find the one that works best for you. If none of these solutions work, try resetting the camera to its default settings. This can sometimes clear any glitches or issues that might be causing the problem.

If all else fails, you can always contact Eufy customer service for assistance. Remember, your Eufy Camera is only as effective as its motion detection capabilities. By taking these simple steps to fix any issues you might be facing, you can ensure that your camera is always on guard and keeping you and your property safe.

Check Camera Placement

If you’re experiencing issues with your eufy camera not detecting motion, it may be time to reevaluate the placement of your camera. It’s important to make sure that your camera has a clear view of the area you want to monitor and is positioned at the correct angle. Placing your camera too high or too low can also affect its ability to detect motion accurately.

Check for any obstructions or objects in front of the camera that could be interfering with its performance. Additionally, make sure that your camera is properly connected to your network and that it’s running on the latest firmware. By taking the time to double-check your camera’s placement and settings, you can ensure that you’re getting accurate and reliable surveillance footage.

Ensure Camera is Not Obstructed

When setting up a video conference call, it’s important to ensure that your camera is not obstructed and positioned correctly. This will help ensure that you are visible and clear on the other end, improving the overall experience for everyone involved. So, what do you need to do to ensure your camera placement is correct? First, make sure that your camera is not covered by anything, like papers or other materials, that may block the view.

Position the camera at eye level to ensure everyone can see your face and gestures. Also, beware of lighting, which can impact the quality of the video. Natural light is best, but if that’s not possible, use lighting that illuminates the front of your face without glaring.

By taking these simple steps, you can be sure that everyone in the virtual meeting can see and hear you loud and clear, resulting in a successful and productive video conference call.

eufy camera stopped detecting motion

Consider the Camera’s Field of View

As you consider the camera’s field of view, it’s essential to check the placement of your camera to ensure you capture the desired footage. Placing your camera at the right angle can make all the difference, whether you’re looking to monitor your home or business. It’s always best to test the placement of your camera and determine how much of the area it can cover.

That way, you’ll ensure that you get the full picture of what’s happening. Also, ensure that your camera isn’t too high or too low to avoid any blind spots. Proper placement of your camera ensures you can cover as much area as possible, which gives you peace of mind knowing you have full coverage.

With the right placement and a clear view, you can always know what’s going on in your space, giving you a sense of security and safety. So, take your time to find the best angle and placement to suit your needs, and you won’t have to worry about missing anything.

Ensure the Camera is Powered On

If you’re experiencing issues with your eufy camera not detecting motion, the first thing to check is whether the camera is actually powered on. It may seem simple, but sometimes even the most experienced users can overlook the obvious. Make sure the camera is plugged in and that the power source is functioning properly.

If it’s a battery-operated camera, try charging the battery or changing it altogether. It’s also possible that the camera may have accidentally been turned off, so double-check the settings to ensure that it’s set to the “on” position. By ensuring that the camera is properly powered on, you can eliminate one of the most common causes of motion detection issues.

Check the Connection and Power Source

When it comes to troubleshooting your camera, one of the first things you should check is the power source. Make sure that your camera is properly plugged in and that the battery is charged or installed correctly. If the camera is not turning on, it could be due to a dead battery or an issue with the power source.

In some cases, a faulty power cord or adapter can also lead to power-related issues. To ensure that your camera is powered on, take a few minutes to check the connection and power source before attempting any other troubleshooting. Remember, even the most advanced camera won’t work if it’s not getting the power it needs to function properly.

So, be sure to check the power source first to save time and frustration.

Restart the Camera

Restarting your camera might be a simple yet effective solution to any inconvenience you might encounter while using it. The first step is to check if the camera is powered on. This might seem evident, but you’d be surprised by how often people forget to turn on their devices.

Once you’ve double-checked that the camera is on but still you have some issues, try restarting it. This can be done by turning it off and then back on again. It might also help to remove and re-insert the batteries or unplug and re-plug any cables connecting the camera to your computer or charger.

Restarting your camera can help resolve minor issues or glitches that might be causing it to malfunction. It’s worth giving it a try before seeking for more advanced troubleshooting measures.

Update the Firmware

If you want to update the firmware on your camera, it’s important to ensure that it’s powered on. This might seem obvious, but if your camera is low on battery or turned off, you won’t be able to complete the firmware update. Before you begin, make sure your camera is charged and turned on.

You should also check to see if your camera is compatible with the latest firmware update. If you’re not sure, you can usually find this information on the manufacturer’s website. Updating your camera’s firmware can help improve its performance, fix any bugs, and even add new features.

With a properly powered camera and compatible firmware, you’ll be able to update your camera with ease.

Adjust the Motion Detection Settings

If your eufy camera suddenly stopped detecting motion, it might be time to adjust the motion detection settings. Sometimes, false alarms or missed events occur when the camera’s sensitivity is too high or too low, and changing the sensitivity level can make a big difference. Another thing to check is if there are any obstructions in the camera’s field of view that might be preventing it from detecting motion.

Make sure the camera lens is free of any dirt or debris that could be interfering with its functioning and clean it if necessary. Moreover, ensure that the camera is placed in the optimal location where it can capture all the motion activities you want it to monitor. It is also essential to adjust the motion zones as needed, so the camera knows what areas to focus on.

In general, tinkering with the motion detection settings is a quick and easy solution that may help resolve any issues you’re experiencing with your eufy camera.

Increase the Sensitivity

If you’re getting lots of false alarms or missing important events, it might be time to adjust your motion detection settings. One solution is to increase the sensitivity. This means that the camera will detect more subtle movements, such as a car passing by in the distance or a bird flying across the screen.

However, this can also lead to more false alarms if not adjusted properly. Make sure to test the new settings and adjust accordingly until you find the perfect balance. Some cameras even allow you to set different sensitivity levels for different areas within the camera’s range, which can be helpful if you want to focus on specific areas like a door or window.

Remember, if your camera still isn’t picking up the desired movements, increasing the sensitivity isn’t always the answer. Other factors like lighting, camera placement, and interference can all affect the camera’s performance.

Adjust the Detection Zone

Adjust the Detection Zone Have you noticed your motion detection camera picking up unnecessary movements, like a stray cat passing by or tree branches swaying in the wind? You can adjust the detection zone to avoid these false alarms. By adjusting the motion detection settings of your camera, you can set designated areas where motion will trigger recording or alerts. This feature is especially useful if your camera is facing a busy street or any area where unwanted movements are common.

With a simple adjustment of the selection area, you can ensure that your camera only focuses on the specific area you want to monitor. So, next time if you face an issue with unwanted motion detection, don’t turn your camera off, adjust the detection zone instead!

Consider Adding Additional Cameras

If your eufy camera has stopped detecting motion, it might be a good idea to consider adding additional cameras to your home security system. Sometimes, a single camera may not provide adequate coverage for larger areas, or it may not be positioned in the best location to capture all motion. By adding more cameras, you can ensure that every angle is covered and that any potential threats are recorded.

Additionally, having multiple cameras can provide a more comprehensive picture of what’s happening in and around your home, making it easier to identify patterns or suspicious activity. So if you’re experiencing issues with your eufy camera, don’t hesitate to invest in some additional ones to beef up your home security system.


It seems like the eufy camera has simply lost its “motion-sensing mojo” and is now living a more stationary life. Perhaps it’s time for it to take a vacation or try some yoga to regain its sense of movement. In the meantime, it might be worth checking its settings or consulting with technical support to see if there’s a fix for this sudden slump in sensory abilities.

After all, we don’t want our cameras to become “furniture” in our homes.


Why has my eufy camera stopped detecting motion?
There could be several possible reasons for this issue. One common reason is that the camera lens might be dirty or obstructed, preventing the detection of motion. Another reason could be that the camera settings have been changed, or the camera firmware needs to be updated. It’s also possible that the camera might be experiencing hardware issues, in which case, you should contact eufy customer support for assistance.

How can I troubleshoot my eufy camera’s motion detection?
Start by checking the camera lens for any dirt or obstructions. Make sure that the camera is set up correctly, and the motion detection settings are configured as desired. You can also try resetting the camera to its factory default settings. If the issue persists, you may need to contact eufy customer support for more advanced troubleshooting.

What can I do if my eufy camera’s motion detection is too sensitive?
To adjust the sensitivity of your eufy camera’s motion detection, you can navigate to the camera’s settings and look for the “Motion Detection” option. From there, you can adjust the sensitivity level as desired. If you’re still experiencing issues with overly sensitive motion detection, you may want to try changing the camera’s positioning or adding additional sound insulation around the camera.

Is it normal for my eufy camera to stop detecting motion during bad weather?
It’s not uncommon for outdoor security cameras, including eufy cameras, to experience issues with detecting motion during heavy rain, snow, or fog. This is because the weather conditions can obstruct the camera lens and interfere with the motion detection technology. If you’re experiencing these issues, you may need to adjust the camera’s positioning or consider adding additional weatherproofing measures to protect the camera from the elements.