How to Setup Granted Access to Arlo Camera

Granting access to your Arlo camera lets trusted people view live video without sharing your login. Follow the simple steps below to add users, set permissions, and keep your account secure.

Arlo cameras are popular because they are easy to install and offer clear video. Many households want to share that video with a partner, a babysitter, or a neighbor. Sharing your login credentials is risky. Instead, Arlo provides a feature called granted access. This feature lets you give specific people permission to view one or more cameras without handing over your master password.

Did you know? A 2023 consumer survey found that 68 percent of Arlo owners share at least one camera with a family member. Think of granted access like giving a spare key to a trusted neighbor. The neighbor can open the door, but they cannot change the locks or enter other rooms. If you are wondering how to setup granted access to arlo camera, this guide covers every step, from preparation to ongoing management.

In the next sections you will learn who can use granted access, what permissions are available, where to find the settings in the Arlo app, when it makes sense to use the feature, and why it is safer than sharing your account login. By the end you will be able to confidently complete the process and keep your video feed secure.

Key Takeaways

• Granted access is not a password share: It gives limited, revocable viewing rights.
• You control permission levels: Choose live view only, playback, or full control.
• Invitees receive an email link: They must accept before seeing any footage.
• Access can be time‑limited: Set start and end dates for temporary sharing.
• Two‑factor authentication adds a safety layer: Enable it on both accounts.
• Regular audits prevent stale permissions: Review the user list monthly.
• Troubleshooting is straightforward: Most issues resolve by resending the invite or updating the app.

Understanding Arlo Granted Access

What Is Granted Access?

Granted access is a built‑in Arlo feature that creates a separate login for each invited user. The invited user gets their own Arlo account or uses an existing one. They can only see the cameras you select and only with the permission level you choose. This is different from sharing your primary email and password, which would give full control over all devices and settings. When you are learning how to setup granted access to arlo camera, start by understanding this core concept.

Who Can Use It?

Any Arlo account holder with an active subscription can invite others. The invitee does not need a paid plan; a free Arlo account works for live view. Business owners, parents, and property managers commonly use this feature to give limited access to staff, relatives, or tenants.

Where Is It Managed?

You manage granted access from the Arlo mobile app (iOS or Android) or from the Arlo web portal at my.arlo.com. Both interfaces show the same list of users and permission toggles. The mobile app is often quicker because you can scan a QR code to send the invite.

When Should You Use It?

Use granted access whenever you need someone to check a live feed or review recorded clips but you do not want them to change camera settings, add devices, or view billing information. Typical scenarios include vacation monitoring, baby‑sitter check‑ins, and vacation rental guest access.

Why Use Granted Access Instead of Sharing Login?

Sharing your master login exposes your entire account. The invited person could change motion zones, delete recordings, or even remove cameras. Granted access limits the risk because you can revoke it instantly, set expiration dates, and restrict each user to a single camera if desired. This is the core reason many users search for how to setup granted access to arlo camera.

Preparing Your Arlo Account and Devices

Update the Arlo App

Before you begin how to setup granted access to arlo camera, make sure the Arlo app is updated to the latest version. Outdated apps may hide the granted access menu or cause invitation errors. Open the App Store or Google Play, search for Arlo, and tap Update if available.

Verify Camera Firmware

Each camera should run the latest firmware. Firmware updates improve compatibility with sharing features. In the app, go to Settings > My Devices, select a camera, and tap Device Info to check the firmware version. If an update is pending, apply it and wait for the camera to reboot.

Confirm Your Subscription Plan

Some permission levels, such as playback of cloud recordings, require an Arlo Smart plan or higher. Verify that your subscription covers the features you intend to share. If you only need live view, the free plan is sufficient.

Gather Email Addresses of Invitees

Collect the email addresses of everyone you want to invite. The invitation email is sent automatically from Arlo, so a typo will prevent the user from receiving the link. Double‑check each address before you start the process.

Step‑by‑Step Guide: How to Setup Granted Access to Arlo Camera

Open the Arlo App and Sign In

Launch the Arlo app on your phone. Sign in with your primary Arlo credentials. If you have multiple homes, select the correct location from the top dropdown.

Navigate to Settings > Granted Access

Tap the gear icon in the upper right corner to open Settings. Scroll down and select Granted Access. You will see a list of current users and a button labeled Add User.

Add a New User

Tap Add User. Enter the invitee’s email address. Choose whether the user is a Friend (view only) or a Family Member (view and playback). The distinction mirrors the permission levels described earlier.

Choose Permission Level

After entering the email, you will see checkboxes for each camera. Select the cameras you want to share. For each camera, pick Live View Only, Live View + Playback, or Full Control. Full Control allows the user to change camera settings, so use it sparingly.

Send Invitation

Press Send Invite. Arlo will email a unique link to the invitee. The link expires after 7 days if not accepted. You can resend the invite from the same screen if needed.

Confirm Acceptance

Ask the invitee to check their inbox, click the link, and sign in or create an Arlo account. Once accepted, the user appears in your Granted Access list with a green checkmark. You can now test by asking them to open the live stream.

Managing Permissions and Revoking Access

View Current Users

Return to Settings > Granted Access at any time. The screen shows every active user, the cameras they can see, and their permission level. This overview helps you spot outdated entries quickly.

Edit Permission Levels

Tap a user’s name to open their profile. Adjust the camera checkboxes or change the permission dropdown. Changes take effect immediately; the user does not need to re‑accept the invite.

Remove a User

To revoke access, swipe left on the user’s row (iOS) or long‑press (Android) and select Remove. Confirm the action. The user loses access instantly and receives a notification email.

Set Time‑Limited Access

When adding a user, you can tap Schedule and define a start and end date. This is perfect for temporary guests like a house‑sitter. After the end date, the system automatically revokes the permission without any further action from you.

Troubleshooting Common Issues

Invitation Not Received

First, ask the invitee to check spam or junk folders. If the email is still missing, verify the address in your Granted Access list and tap Resend Invite. Ensure the invitee’s email provider does not block Arlo domains.

User Cannot See Live Stream

Confirm that the camera is online (solid blue LED). Check that the user’s permission includes Live View for that camera. Ask the user to close and reopen the app, or log out and back in. A quick app restart often clears cached permission errors.

Permission Errors

If a user reports “Access Denied,” double‑check that the camera is not set to Private Mode. Private Mode blocks all granted access users. Disable Private Mode in the camera’s settings if you want the user to view it.

App Crashes During Setup

Force‑close the Arlo app, clear the cache (Android) or offload the app (iOS), then reopen. If the problem persists, uninstall and reinstall the app. Make sure your phone’s OS is up to date.

Best Practices for Secure Sharing

Use Strong, Unique Passwords

Both you and your invitees should use passwords that are at least 12 characters long, mixing letters, numbers, and symbols. A password manager can generate and store them safely.

Enable Two‑Factor Authentication

Turn on two‑factor authentication (2FA) in the Arlo app under Settings > Account > Two‑Factor Authentication. This adds a one‑time code step for every login, protecting both the primary and invited accounts.

Regularly Audit Granted Access List

Set a calendar reminder to review the Granted Access list every month. Remove users who no longer need access, such as former contractors or past guests.

Limit Access to Necessary Cameras Only

Only share cameras that the user truly needs. If a babysitter only watches the nursery camera, do not add the front‑door camera. This reduces the attack surface if an invited account is compromised.

Educate Invitees on Privacy

Remind invited users not to record or screenshot the live feed without permission. Share Arlo’s privacy policy link so they understand data handling rules.

You now have a complete roadmap for how to setup granted access to arlo camera and keep it secure. The process is straightforward: prepare your app and firmware, invite users with the right permission level, and regularly audit the list. By treating granted access like a spare key—handed out only to trusted people and taken back when no longer needed—you maintain control over your home’s video feed. Share this guide with anyone who manages Arlo cameras, and enjoy peace of mind knowing your footage stays in the right hands.

Frequently Asked Questions

What is granted access on Arlo?

Granted access lets you give specific people permission to view selected Arlo cameras without sharing your main login. You control which cameras and what level of control each person gets.

Can I limit access to live view only?

Yes. When adding a user, choose the Live View Only option for each camera. The invitee will not see recorded clips or be able to change settings.

How do I revoke someone’s access?

Go to Settings > Granted Access, find the user, and select Remove. The change takes effect immediately and the user receives a notification email.

Does the invitee need a paid Arlo plan?

No. A free Arlo account is enough for live view. Playback of cloud recordings requires the inviter to have an Arlo Smart plan or higher.

Can I set an expiration date for access?

Yes. During the invite process, tap Schedule and set a start and end date. Access will automatically expire on the end date.

What should I do if the invitation email never arrives?

Check the spam folder, verify the email address, and use the Resend Invite button in the Granted Access screen. If it still fails, ask the invitee to whitelist @arlo.com emails.