Alien Dvr Troubleshooting: Your Ultimate Guide to Fix Issues

Alien DVR is a popular device for recording videos. Sometimes, it may have issues. This guide will help you fix common problems. Follow these easy steps.

Table of Contents

• No Power
• No Video Output
• Remote Control Not Working
• Not Recording
• Freezing or Slow Performance
• Internet Connection Issues
• Firmware Update
• Hard Drive Problems
• Common Error Messages

No Power

If your Alien DVR does not turn on, try these steps:

1. Check the power cable. Make sure it is plugged in.
2. Check the power outlet. Plug another device to test it.
3. Check the power button. Press it firmly and hold for 5 seconds.
4. If it still does not work, the power supply may be faulty. Contact support.

No Video Output

If there is no video on the screen, do the following:

1. Check the video cable. Make sure it is connected properly.
2. Check the TV input. Make sure it is set to the correct source.
3. Restart the DVR. Unplug it, wait 10 seconds, and plug it back in.
4. If the problem continues, try a different cable or TV.

Remote Control Not Working

If the remote control does not work, try these steps:

1. Check the batteries. Replace them if needed.
2. Make sure there are no obstacles between the remote and the DVR.
3. Point the remote directly at the DVR.
4. If it still does not work, reset the remote by removing the batteries and pressing all buttons.

Not Recording

If your Alien DVR is not recording, follow these steps:

1. Check the recording schedule. Make sure the time and date are correct.
2. Check the storage space. Delete old recordings to free up space.
3. Restart the DVR. Unplug it, wait 10 seconds, and plug it back in.
4. If the issue persists, check the recording settings. Make sure everything is set correctly.

Freezing or Slow Performance

If your DVR is freezing or slow, try these steps:

1. Restart the DVR. Unplug it, wait 10 seconds, and plug it back in.
2. Check for firmware updates. Install any available updates.
3. Check the hard drive. If it is full, delete old recordings.
4. If the problem continues, contact support for further assistance.

Internet Connection Issues

If your DVR has internet issues, do the following:

1. Check the network cable. Make sure it is connected properly.
2. Check the router. Restart it to refresh the connection.
3. Check the DVR settings. Make sure it is connected to the correct network.
4. If the problem persists, contact your internet service provider.

Firmware Update

Keeping your DVR firmware up-to-date is important. Follow these steps to update:

1. Check the manufacturer’s website for updates.
2. Download the latest firmware to a USB drive.
3. Insert the USB drive into the DVR.
4. Follow the on-screen instructions to complete the update.

Hard Drive Problems

If your DVR has hard drive issues, try these steps:

1. Check the hard drive connection. Make sure it is plugged in properly.
2. Check the storage space. Delete old recordings to free up space.
3. Run a disk check. Follow the DVR instructions to perform this.
4. If the problem continues, replace the hard drive. Contact support for help.

Common Error Messages

Here are some common error messages and how to fix them:

If you follow these steps, most problems will be fixed. If not, contact Alien DVR support. They can help you further. Good luck!