Eufy Cam Not Charging? Troubleshooting Tips to Get Your Home Security Back on Track

Do you have a Eufy Cam that’s not charging and you don’t know what to do? It can be frustrating to have a security camera that’s not working properly, especially if you rely on it to keep your home or office safe. But don’t worry, we’re here to help. In this blog post, we’ll provide a troubleshooting guide for Eufy Cam that’s not charging.

We’ll cover some of the most common reasons why your Eufy Cam may not be charging, and offer practical solutions to get it working again. So, sit back, grab a cup of coffee, and let’s dive into the world of Eufy Cam troubleshooting.

Check the Power Source

If your eufy cam is not charging, the first thing you should check is the power source. Ensure that the charging cable is properly connected to both your camera and power outlet. Sometimes the cable may appear to be connected, but it’s not fully plugged in, causing the camera not to charge.

Also, check the power outlet to make sure it’s working correctly. If not, plug the cable into another outlet or use a different power adapter to determine if the problem is with the camera or the power source. Additionally, check the charging cable for any signs of damage or wear that may be preventing it from transferring power to your camera.

An incompatible or low-quality charging cable can also be the cause of charging issues. By ensuring that the power source is functioning properly, you can determine if the issue is with your camera and take the necessary steps to fix it.

Make Sure the Outlet is Working

Before plugging in any electronic device or appliance, the first step is to check that the outlet is working. Many times, we assume that the power source is functional without double-checking, but this can lead to frustration and wasted time. There are various reasons why an outlet may not work, such as a tripped circuit breaker, a blown fuse, or a loose connection.

To determine if the outlet is working, you can try plugging in a different device or appliance that you know works, or you can use a voltage tester. These tools will indicate if the outlet is live or not. It is better to be safe than sorry, so make sure to check the power source before assuming that your device is faulty.

By doing this, you can eliminate one potential issue and move on to troubleshooting other problems if needed. Remember, always double-check the power source before assuming the worst!

eufy cam not charging

Ensure the Adapter is Plugged in Correctly

One of the most common reasons for adapter malfunction is the power source. Before checking any other component, it is essential to ensure that the adapter is plugged into the correct power source. Many adapters have specific voltage requirements that need to be checked before plugging them in.

If an adapter is plugged into the wrong power source, it can lead to issues like overload, overheating, or even a short circuit. A surge protector or power strip can also cause problems if it doesn’t supply enough power or if there is an electrical fault. Always use a reliable power source that matches the adapter’s requirements to avoid any mishaps.

And if you suspect that the power source is not working, it’s better to check with an electrician to get the issue resolved before using the adapter. Remember, a faulty power source can damage the adapter, leading to costly repairs in the future.

Inspect the Charging Cable

If you’re encountering problems with recharging your eufy cam, one of the culprits could be a faulty charging cable. Make sure you examine the cable thoroughly by checking for any visible damage, kinks, or loose connectors. Additionally, try cleaning it with a soft cloth or cotton swab to ensure the connectors are free from any dust or debris.

If you’ve ruled out any physical damage, it could be an issue with the power source. Try using a different power outlet or swapping out the adapter to see if this solves the issue. By inspecting the charging cable, you can eliminate one of the possible causes of why your eufy cam is not charging and make sure you’re getting the most out of your device.

Look for Visible Damage or Wear

Inspecting your charging cable is crucial to ensure it is in good condition and safe to use. Start by looking for visible damage or wear on the cable. Check for any cracks, frays, or exposed wires.

If you find any of these issues, do not use the cable as it can be a safety hazard. It’s best to replace the cable with a new one. Also, check the connectors on the cable.

Make sure they are clean and free of debris, and the pins are not bent or broken. Dirty connectors or damaged pins can make charging ineffective or even cause damage to your device. If you’re having trouble charging your device, it’s worth taking a closer look at the cable to see if there are any issues with it.

A damaged charging cable can cause inconvenience and potential harm, so it’s always best to inspect it and address any problems promptly. By doing so, you can be confident that your device is safely charging and operating as intended.

Try a Different Charging Cable

If you’re having trouble charging your device, one of the first things to check is your charging cable. Over time, cables can become frayed, damaged, or simply worn out, which can prevent them from properly transferring power to your device. You can start by inspecting the cable itself, looking for any signs of physical damage or wear and tear.

If you notice any issues, consider trying a different charging cable to see if that resolves the problem. It’s also a good idea to make sure that you’re using an official or high-quality third-party cable that’s compatible with your device, as some cheaper cables may not work as effectively. By taking the time to investigate and swap out your charging cable, you can ensure that your device stays powered up and ready to go whenever you need it.

Check the Battery

If you’re having trouble with your eufy camera not charging, one of the first things you should check is the battery. The battery might be low or completely dead and in need of a recharge. Make sure that you’re using the correct charging cable and adapter that came with the camera.

It’s recommended that you use a wall adapter with an output of 2A or higher for the best results. Keep in mind that if the camera has been sitting unused for a while, the battery might have become depleted. It’s also possible that the battery itself is faulty and needs to be replaced.

If you’re still having issues after checking the battery, it’s a good idea to contact eufy customer support for additional troubleshooting assistance.

Ensure the Battery is Seated Properly

One of the common reasons for a malfunctioning device is an improperly seated battery. It may seem like a trivial fix, but ensuring the battery is inserted properly can make a significant difference in your device’s performance. To check the battery, first, power off your device and locate the battery compartment.

Remove the battery and inspect its terminals for any visible damage or corrosion. Then, check the device’s battery connectors and ensure they are clean and free of debris. Gently reinsert the battery and confirm that it is securely in place.

Failure to insert the battery correctly can cause it to lose contact with the device, leading to power issues or even physical damage. So, next time your device starts acting up, don’t overlook the simple step of checking your battery’s seating.

Replace the Battery If Necessary

It’s always a good idea to check your device’s battery if you’re experiencing issues with its performance. A weakened or aged battery can cause your device to drain quickly or even shut down unexpectedly. If you’re unsure about the condition of your battery, there are several ways you can check its health.

For instance, you could use certain apps that analyze your battery usage or simply observe how long your device lasts on a full charge. If your battery is showing signs of wear and tear, such as swelling or leaking, it’s best to replace it immediately. This could save you from encountering more significant issues in the future and ensure that your device operates smoothly.

Remember that batteries have a finite lifespan, and it’s inevitable that they will eventually need to be replaced. By staying on top of your battery’s condition, you can avoid costly repairs and keep your device running like new.

Contact Eufy Support

If you’re having trouble getting your eufy cam to charge, don’t fret! There could be a few reasons why this is happening, and luckily, there are solutions. First, check to make sure that both the camera and the charger are receiving power. If they aren’t, try plugging them into a different outlet.

If the problem persists, take a closer look at the charging cable and adapter. Sometimes these components can become damaged and need to be replaced. If all else fails, reach out to eufy’s customer support team for help.

They can assist you in troubleshooting the issue and come up with a quick resolution, so you can get back to using your eufy cam with ease. Remember, just a few simple steps can help you get your eufy cam charging again in no time!

Submit a Ticket or Contact Customer Service

If you have an issue with your Eufy product or need to get in touch with their customer service team, there are a few ways you can do so. Firstly, you can visit the Eufy website and click on the “Support” tab. From there, you can submit a ticket detailing your issue or question.

Eufy’s support team will then get back to you as soon as possible with a resolution or further instructions. Alternatively, you can call the customer service helpline listed on the website and speak with a representative directly. They can provide you with more immediate assistance and help you troubleshoot any problems you’re experiencing.

With Eufy’s reliable and efficient customer support, you can rest assured that any issues will be resolved promptly. So, if you’re having trouble with your Eufy product, don’t hesitate to reach out – the support team is always there to help.


In conclusion, if your eufy cam is not charging, it may be time to recharge your own troubleshooting skills. Don’t get stuck in a power struggle with your technology. Instead, take a closer look at the charging mechanism and ensure that everything is lined up correctly.

With a bit of patience and problem-solving, you’ll be back to capturing clear and crisp footage in no time!”


Why is my eufy cam not charging?
There could be several reasons why your eufy cam is not charging. Check if the charging cable is properly connected, or try using a different charging cable or adapter. It could also be a battery issue, in which case you may need to replace the battery.

Can I charge my eufy cam with a power bank?
Yes, you can charge your eufy cam with a power bank. Make sure the power bank has a sufficient output and that the charging cable is compatible with both the power bank and the camera.

How long does it take to fully charge a eufy cam?
The time it takes to fully charge a eufy cam depends on the battery capacity and the charging method. On average, it takes about 4-6 hours to fully charge a eufy cam with a wall adapter.

What should I do if my eufy cam still won’t charge?
If your eufy cam still won’t charge after trying different charging methods, cables, and adapters, you may need to contact the manufacturer’s support team for further assistance. They may be able to provide additional troubleshooting steps or initiate a warranty claim.