where is ezviz device verification code

What to Do If My EZVIZ Camera Verification Code Is Lost?

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If you’re having trouble logging in to your EZVIZ account, it may be because you lost your verification code. Here’s what to do if that happens.

If you’ve lost your EZVIZ camera verification code, don’t worry – you can easily retrieve it by following the steps below:

Table of Contents

What to Do If My EZVIZ Camera Verification Code Is Lost?

If you have lost your EZVIZ camera verification code, there are a few things you can do to try and retrieve it. First, check your email account associated with the camera. If you have registered your camera with the EZVIZ website, you should have received an email when you first set up the camera. This email will contain your verification code. If you cannot find this email, you can try contacting EZVIZ customer support for help.

If you have not registered your camera with the EZVIZ website, you will need to do so to retrieve your lost verification code. To register your camera, visit the EZVIZ website and create an account. Once you have created an account, you will be able to log in and view all of the information associated with your camera, including the verification code.

If you are still unable to retrieve your lost verification code, you may need to reset your camera. To reset your camera, press and hold the reset button for 10 seconds. After 10 seconds have passed, the camera will reboot and a new verification code will be generated.

If you have lost your EZVIZ camera verification code, there are a few things you can do to try and retrieve it. First, check your email account associated with the camera. If you have registered your camera with the EZVIZ website, you should have received an email when you first set up the camera. This email will contain your verification code. If you cannot find this email, you can try contacting EZVIZ customer support for help.

If you have not registered your camera with the EZVIZ website, you will need to do so to retrieve your lost verification code. To register your camera, visit the EZVIZ website and create an account. Once you have created an account, you will be able to log in and view all of the information associated with your camera, including the verification code.

If you are still unable to retrieve your lost verification code, you may need to reset your camera. To reset your camera, press and hold the reset button for 10 seconds. After 10 seconds have passed, the camera will reboot and a new verification code will be generated.

What if EZVIZ My Verification Code not Working

If you’re trying to set up your EZVIZ camera and the verification code isn’t working, there are a few things you can try. First, make sure that you’re using the correct code. The code is case-sensitive, so be sure to enter it exactly as it appears in your email or on your camera. If you’re still having trouble, try restarting your camera and entering the code again. If that doesn’t work, you may need to reset your camera and start the setup process from scratch.

If you’re having trouble with your EZVIZ camera verification code, there are a few things you can try. First, make sure that you’re using the correct code. The code is case-sensitive, so be sure to enter it exactly as it appears in your email or on your camera. If you’re still having trouble, try restarting your camera and entering the code again. If that doesn’t work, you may need to reset your camera and start the setup process from scratch.

What is EZVIZ Camera Verification Code

If you lose your EZVIZ camera verification code, don’t worry – there are a few ways to recover it. First, check the email account that you used to set up your EZVIZ account. If you have access to this account, you should be able to find the verification code in the welcome email from EZVIZ.

If you can’t find the verification code in your email account, try logging into your EZVIZ account on the EZVIZ website. Once you’re logged in, click on the “My Profile” link at the top of the page. On the My Profile page, look for the “Verification Code” section – your verification code should be listed here.

If you still can’t find your verification code, contact EZVIZ customer support for help.

Where is Ezviz Device Verification Code

If you have lost your EZVIZ device verification code, there are a few things you can do to try and recover it. First, check the manual that came with your camera. Often, the code is printed on a sticker or card that is included with the product. If you can’t find the code in the manual, try contacting EZVIZ customer support. They may be able to help you recover the code or provide you with a new one. Finally, if all else fails, you can always perform a factory reset of your camera. This will erase all data from the device including the verification code, so make sure you have a backup before proceeding.

Setting up your Ezviz camera should be a breeze, but a missing verification code can throw a wrench in the process. Don’t fret! This guide will equip you with the tools and knowledge to navigate this hurdle and get your camera up and running.

How to Locate the Verification Code Using the Eye Icon and OTP

To find the verification code by using the eye icon and OTP, follow these steps:

  1. Check Camera Status: Make sure your camera device is online.
  2. Access the Settings: Open the mobile app linked to your device and go to the ‘Settings’.
  3. Navigate to Device Info: Look for ‘Device Info’ or ‘About’ and select it.
  4. Identify the Eye Icon: On certain camera models, you’ll notice an eye-shaped icon. Tap on this icon to proceed.
  5. Enter the OTP: An OTP (one-time password) will be sent to the email address or phone number associated with your account. Check your inbox or messages and enter this password promptly.
  6. Verification Code Display: After successfully entering the OTP, the verification code should appear on your screen.

By following these steps, you’ll easily obtain the verification code needed for your device.

Scenarios Where You Might Lose Your Code

There are several scenarios where you might lose your verification code. Perhaps you misplaced the initial setup documentation, accidentally deleted an email, or simply forgot to save the code in a secure location. Losing a verification code can leave you feeling locked out of your own security system, but fortunately, there are ways to retrieve it.

Where was the code hiding?

Before proceeding, let’s retrace your steps. Ezviz verification codes can appear in three key locations:

  • Device label: Look for a sticker on your camera with a six-digit alphanumeric code. This is the most common location.
  • QR code: Some newer models have a QR code on the device or in the user manual. Scanning it reveals the verification code.
  • Ezviz Studio software: If you use Ezviz Studio for setup, the code might be displayed during the device scanning process.

If you find that the QR code on your manual cover lacks device information, there are a few steps you can take to address this.

  1. Check Manual Instructions: Verify any notes on the manual cover indicating if the QR code is intended solely for accessing the full manual.
  2. Use a Different QR Code App: Sometimes, using a different third-party QR code scanner app can yield better results. Apps like QR Code Reader or QR Scanner may provide functionality beyond pre-installed scanners.
  3. Consult the Manual Directly: If the QR code still doesn’t provide device information, manually check the manual for any sections detailing alternative methods to retrieve device info, such as serial numbers or model codes.
  4. Visit the Manufacturer’s Website: Go to the manufacturer’s website and search for the specific device model. Often, support sections or FAQs contain information that may aid in identifying your device.
  5. Contact Support: If all else fails, reaching out to customer support for the manufacturer can provide you with the necessary device information and further guidance.

Each of these steps can help ensure you have the correct information about your device.

For backend devices such as the X5 and X4, the device code is determined by the admin password you create during the initial setup process.

Double-check your inbox and spam folder:

If you registered using your email address, the code might be waiting patiently in your inbox. Don’t forget to check your spam folder just in case it got misclassified.

Request a new code:

If you’ve exhausted the above options, requesting a new code is your next step. Here’s how to do it:

  • In the Ezviz app: During the registration process, the app should offer an option to resend the code.
  • On the Ezviz website: Log in to your account and navigate to the device management page. Look for a “resend verification code” option near your device.
  • Via SMS: Send a blank message to the number specified in the app or user manual. You should receive a new code shortly.

Troubleshooting tips:

  • Ensure your phone number or email address is correct. A single typo can prevent the code from reaching you.
  • Check your network connection. A weak or unstable internet connection could be hindering the delivery of the code.
  • Restart your phone or computer. Sometimes, a simple device restart can fix temporary glitches.
  • Contact Ezviz support: If you’ve tried everything and still can’t get the code, don’t hesitate to reach out to Ezviz support. They are available via phone, email, and online chat.

Reasons for Losing an EZVIZ Verification Code

A. Common Scenarios for Losing EZVIZ Verification Codes

Accidental Deletion: Users may mistakenly delete the email or message containing their verification code.
Device Change: Switching to a new smartphone or device without transferring the verification code information.
Email Spam Filter: The verification email getting flagged as spam and ending up in the junk or spam folder.
Forgetfulness: Users may simply forget where they stored or noted down their verification code.


B. Potential Consequences of Losing an EZVIZ Verification Code

Connection Issues: Inability to connect to the EZVIZ camera due to the absence of a valid verification code.
Security Risks: Unauthorized access to the camera feed or control if the verification code falls into the wrong hands.
Service Disruption: Users may experience interruptions in remote viewing or camera functionality until a new verification code is obtained.
Frustration and Time Wastage: The process of retrieving a lost verification code can be time-consuming and frustrating, impacting the user experience.
Delayed Response to Potential Security Threats: With a lost verification code, users may not be able to respond promptly to security alerts or incidents detected by the camera.

ezviz device verification code

How to retrieve your EZVIZ Camera Code

If you have lost your EZVIZ camera verification code, there are a few steps you can take to retrieve it.

  • First, check the email account that is associated with your EZVIZ account. If you have not received an email from EZVIZ within 24 hours of creating your account, please contact us at [email protected]. Include your full name, phone number, and address so we can verify your identity and assist you further.
  • Next, try to locate your code in the app. To do this, open the app and go to the “My Devices” tab. From here, select the camera you are trying to retrieve the code for and then tap on the “Settings” gear icon in the top right corner. On the next screen, select “About.” Your device’s verification code should be listed here.
  • Alternatively, you can find the code in the “Device QR Code” or “Verification Code” section. Simply navigate through the app by selecting Settings and then Device Info/About. This method works if you have previously set up the device with this phone.
  • By following these steps, you’ll have quick access to your device’s verification code, ensuring a seamless and efficient setup process.

If you are still unable to locate your code, please reach out to our support team at [email protected] or 1-855-693-9849 and we will be happy to assist you further.

Steps to Retrieve Lost Verification Codes

If you’ve lost your EZVIZ verification code, don’t panic. Here’s a step-by-step guide on how to retrieve it using various methods.

Using the EZVIZ App

  1. Open the EZVIZ App:

Launch the EZVIZ app on your smartphone or tablet. This is the central hub for managing all your EZVIZ devices.

  1. Navigate to Device Settings:

Once you’re in the app, go to the settings menu. Look for the specific device for which you need the verification code.

  1. Check Device Information:

In the device information section, you may find the verification code. If it’s not directly visible, there might be an option to resend it to your registered email.

Through the EZVIZ Website

  1. Log in to Your EZVIZ Account:

Visit the EZVIZ official website and log in to your account using your credentials.

  1. Access Device Settings:

Navigate to the section where your devices are listed. Click on the device for which you need the verification code.

  1. Retrieve the Code:

Similar to the app, the website might offer a way to display or resend the verification code to your email.

Contacting Customer Support

  1. Prepare Necessary Information:

Before contacting customer support, ensure you have details like your device serial number, purchase proof, and account information ready.

  1. Contact EZVIZ Support:

Reach out to EZVIZ customer support through their support page, email, or phone number.

  1. Follow Instructions:

The support team will guide you through the process of recovering your verification code. Be prepared for some verification steps to confirm your identity and ownership of the device.

How do I reset my EZVIZ Camera Verification Code?

If you have lost your EZVIZ camera verification code, there are a few things you can do to reset it.

First, try going to the EZVIZ website and logging in to your account. Once you are logged in, go to the “Settings” tab and then click on “Camera Settings.” From here, you should be able to find the option to reset your verification code.

If this does not work, or if you cannot remember your login information for the EZVIZ website, you can try resetting your camera itself. To do this, simply unplug the power cord from the camera and then plug it back in. Once the camera has rebooted, it should prompt you to enter a new verification code.

If you are still having trouble resetting your verification code, contact EZVIZ customer support for further assistance.

Ezviz Camera

How do I connect my EZVIZ camera without a QR code?

If you have lost your EZVIZ camera verification code and are having trouble connecting your camera, there are a few things you can do.

First, try resetting your camera. To do this, press and hold the reset button on the back of the camera for about 5 seconds. This will reset the camera and clear any existing codes.

Once the camera has been reset, you can then try to connect it without a QR code. To do this, open the EZVIZ app and tap on the “+” icon in the top right corner. From here, select “Add device without QR code” and follow the on-screen instructions.

If you are still having trouble connecting your camera, you can contact EZVIZ support for assistance.

How do I decrypt my EZVIZ Camera Verification Code?

If you have lost your EZVIZ Camera Verification Code, don’t worry! There are a few ways that you can decrypt your code and regain access to your camera.

First, try checking the manual that came with your camera. The code may be printed somewhere within the manual. If you can’t find the code in the manual, try contacting EZVIZ customer support. They may be able to help you retrieve the code.

If you still can’t decrypt your code, there are a few online services that offer EZVIZ Camera Code decryption. Simply enter your camera’s serial number and they will provide you with the code. However, these services may charge a small fee.

Hopefully one of these methods will help you decrypt your EZVIZ Camera Verification Code so that you can regain access to your camera!

How do I restore my EZVIZ camera to factory settings?

If you lose your EZVIZ camera verification code, you can restore your camera to factory settings by doing the following:

1. Press and hold the reset button for 10 seconds.

2. The camera will reboot and be restored to its default settings.

Preventive Measures to Avoid Losing EZVIZ Verification Codes

A. Tips for Keeping Track of EZVIZ Verification Codes

Save in a Dedicated Folder: Create a specific folder in your email or message app to store important verification codes.
Make a Physical Copy: Jot down the verification code in a notebook or use a sticky note to keep it in a visible place.
Use a Password Manager: Utilize a password manager application to securely store and manage your verification codes.
Set Reminders: Set reminders on your phone or calendar to check and ensure your verification codes are up to date.
B. Methods for Backing Up or Saving Verification Codes Securely

Cloud Storage: Use trusted cloud storage services like Google Drive or Dropbox to store digital copies of your verification codes.
Hard Copy Backup: Print out a physical copy of your verification codes and store them in a secure location such as a locked drawer or safe.
Encrypted Digital Notebooks: Utilize encrypted note-taking apps or software to store and protect your verification code information.
Secure Password Manager: Use a reputable password manager with strong encryption to store and manage your verification codes alongside your other credentials.
Offline Backup: Consider making a backup of your verification codes on an external hard drive or USB drive, keeping it offline for added security.
By implementing these preventive measures, you can significantly reduce the risk of losing your EZVIZ verification codes and ensure smooth and uninterrupted access to your EZVIZ cameras.

Prevent Future Loss

Prevention is always better than cure. Here are some practical tips to ensure you never lose your EZVIZ verification code again.

Save Digital Copies

Always save digital copies of your verification codes in multiple secure locations. Use cloud storage services, encrypted notes, or password managers to keep them safe and accessible.

Print and Store Physical Copies

Print out physical copies of your verification codes and store them in a safe place. Consider keeping them in a fireproof safe or a dedicated folder for important documents.

Regular Backups

Make it a habit to regularly back up your login details, including verification codes. This small step can save you a lot of hassle in the long run.

Importance of Verification Codes in Home Security

Verification codes play a critical role in maintaining the security and privacy of your EZVIZ system. They ensure that only authorized users can access your devices, preventing unauthorized control or breaches.

Enhanced Security

By requiring a verification code, EZVIZ adds an extra layer of security to your home. It prevents hackers or unauthorized individuals from accessing your camera feeds or altering your settings.

User Accountability

Verification codes also help track user activity. If multiple users have access to your EZVIZ system, these codes can help identify who is making changes or accessing certain features.

Peace of Mind

Knowing that your security system is protected by an additional layer of verification provides peace of mind. You can rest easy, knowing that your home and loved ones are safeguarded against potential threats.

FAQ:

is EZVIZ Camera Verification Code printed on the product label?

The Verification Code is printed on the label of your camera. The Verification Code can be found under “SN”, which is the serial number of your camera.

Do I need to create a new account to use EZVIZ products?

If you have an EZVIZ account, you can use your existing account to sign in and log in. If you do not have an account or are for the first time logging on to the EZVIZ app, please create a new one.

What is the maximum length of a video?

The maximum length of a video is limited by the storage space available on your microSD card or Cloud storage plan. For more information on loading longer videos, please contact our Customer Service Representatives.

How many users can watch my camera footage?

An unlimited number of users may view live streaming and recorded footage at the same time. The following features are restricted: multi-viewer function, cloud storage service, and playback feature (EZVIZ Basic Plan).

Conclusion

If your EZVIZ camera verification code is lost, there are a few steps you can take to retrieve it. First, try contacting EZVIZ customer support to see if they can help you recover the code. If that doesn’t work, you can try resetting the camera to its factory settings and then entering a new verification code. Finally, if all else fails, you may need to purchase a new camera. We hope this article has helped you figure out what to do if your EZVIZ camera verification code is lost.

Bonus tip: Keep your device information and verification code safe! Write them down in a secure place or store them digitally in a password-protected document.

How to Use the EZVIZ QR Code for Easy Setup and Configuration

The EZVIZ QR code is a unique, scannable code found on EZVIZ security cameras and devices. It’s used primarily for easy device setup and connectivity. During installation, users can scan this QR code with the EZVIZ app, which automatically links the device to the app, making it quick to connect the camera to the network without manually entering device information.

The QR code usually contains details like:

  1. Device Serial Number: Identifies the specific camera for registration.
  2. Activation Code: For security purposes, this code helps in verifying ownership and preventing unauthorized access.
  3. Network Info: Sometimes, the QR code includes network details to help the device connect to your Wi-Fi network.

This QR code is typically found on the back or bottom of EZVIZ cameras or in the documentation that comes with them.

Introduction to EZVIZ QR Code

EZVIZ, a popular brand known for its range of home security cameras and smart devices, utilizes QR codes to simplify the setup and configuration process. When you purchase an EZVIZ device, the QR code provides an easy and efficient way to link the device with the EZVIZ app on your smartphone. This process is intuitive, saving time for users and enabling a quick setup for first-time connections.

How to Locate the QR Code on EZVIZ Devices

The QR code is typically placed on the device itself, in areas where it’s easy to access. Here’s where you might find the QR code on different EZVIZ products:

  • EZVIZ Cameras: Usually on the back or the bottom of the camera.
  • EZVIZ DVRs and NVRs: Often located on the bottom panel or side, near the serial number.
  • EZVIZ Doorbells: Inside the device cover, or on the back of the unit.

Purpose of the EZVIZ QR Code

The QR code is central to a smooth and error-free setup process. By scanning the code, you bypass the need for manual input and can quickly establish a connection between the device and the EZVIZ app. This code enables the automatic configuration of several key settings, streamlining the initial setup.

Benefits of Using the EZVIZ QR Code

  • Quick and Easy Setup: Eliminates manual input, reducing the risk of errors.
  • Time-Saving: Connects the device to your network within seconds.
  • Error Reduction: Ensures accuracy by automatically pulling device details.

Steps for Scanning the EZVIZ QR Code

  1. Download the EZVIZ App: Available on both iOS and Android.
  2. Open the App and Select Add Device: The app will prompt you to scan a QR code.
  3. Locate the QR Code on the Device: Refer to the locations mentioned above.
  4. Align the QR Code in the Camera Viewer: Ensure it’s well-lit and in focus.
  5. Wait for Confirmation: The app will confirm once the device is added.

Troubleshooting QR Code Scanning Issues

If you encounter any issues while scanning the QR code, here are some solutions:

  • Lighting Issues: Ensure the QR code is well-lit for better visibility.
  • Distance and Angle: Hold your phone at a proper angle and distance.
  • Clean the Code Area: Ensure no dirt or scratches obstruct the QR code.

Connecting EZVIZ Devices with the App

The EZVIZ QR code simplifies the connection between the device and the app. Once scanned, the app automatically configures the necessary settings, allowing you to view your camera feed remotely, adjust settings, and receive notifications.

Compatibility of EZVIZ QR Code with Devices

Most EZVIZ cameras, doorbells, and DVRs are compatible with QR code setup, particularly models manufactured after 2018. Older models may require manual configuration or other methods of setup.

Tips for Successful QR Code Scanning

  • Use a Clean Lens: Ensure your smartphone’s camera lens is clean.
  • Hold Steady: Keep your phone steady while scanning.
  • Avoid Reflections: If the QR code is on a glossy surface, angle the device to avoid glare.

EZVIZ App Features Enabled by QR Code

With the QR code setup, you gain access to various EZVIZ app features, including:

  • Remote Viewing: Access live camera feed from anywhere.
  • Instant Notifications: Get real-time alerts based on movement.
  • Two-Way Audio: Use the app to communicate through the device’s speaker.

How to Reset EZVIZ QR Code Settings

If you need to reset your device’s QR code settings:

  1. Access Device Settings: Through the app, go to the device settings menu.
  2. Select Reset: Choose to reset the device and clear all configurations.
  3. Generate New QR Code: Follow the setup prompts to create a new code if applicable.

Updating the EZVIZ QR Code (if needed)

In cases where a QR code needs updating (e.g., for software or security updates), EZVIZ may provide a new QR code. You can scan the new code to ensure compatibility with updated app versions or security patches.

Security Considerations for EZVIZ QR Codes

EZVIZ’s QR code system is designed with security in mind. The unique device QR codes prevent unauthorized access by linking your device exclusively with your EZVIZ account, providing a layer of authentication.

Alternative Setup Methods without QR Code

If the QR code is damaged or unreadable:

  1. Use Manual Setup: Available in the EZVIZ app by entering the device’s serial number.
  2. Contact Support: Reach out to EZVIZ support for help in obtaining a replacement code.
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